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Outbound Agent, Portuguese Market
TranscomAgente de Outbound da Transcom, empresa global de atendimento ao cliente, contactando clientes e vendendo soluções energéticas. Trabalho remoto com foco em relações duradouras, objetivos comerciais e satisfação do cliente.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication, persuasion, and negotiation skills to effectively engage with customers and present tailored solutions. Capable of building long-lasting relationships while contributing to business targets and ensuring customer satisfaction.
Highest-signal resume keywords
Strong Communication SkillsPersuasion SkillsNegotiation SkillsGoal-OrientedTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User-Level Computer Skills
Soft Skills
AdaptabilityOrganizational Skills
Industry Keywords
Customer Relationship ManagementCustomer SatisfactionCommercial Solutions
About the role
Key responsibilities & impact- Proactively contact customers by phone
- Understand customers' needs and expectations
- Present tailored, value-oriented commercial solutions
- Build and develop positive, long-lasting customer relationships
- Contribute to business targets and customer satisfaction
Requirements
What you’ll need- Strong communication, persuasion and negotiation skills
- Strong goal- and results-orientation
- Ability to adapt and learn quickly
- Good user-level computer skills
- Good time management and organizational skills
- Availability to work shifts, specifically from 11:30–20:30
- Stable internet connection of at least 10 Mbps or higher required to be eligible for remote work
Benefits
Comp & perks- International and inclusive environment where you will feel supported and welcome from day one
- Fully paid initial training with ongoing coaching
- Real growth opportunities — over 80% of senior positions are filled by former agents
- Employee referral program with an additional bonus for each successful referral
- Extra perks, such as discounts at various retail chains
- 100% remote work from day one