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Senior Manager, Healthcare Sales Operations
TranscarentSenior Manager overseeing Salesforce operations for Transcarent, a digital health company. Responsible for sales analytics, reporting, and CRM management to support sales efficacy.
Tech Stack
Tools & technologiesTableau
About the role
Key responsibilities & impact- Administer and maintain Salesforce instance, including users, permissions, fields, workflows, and dashboards
- Generate weekly reports supporting pipeline generation, deals won / lost, Sales forecasts and a host of one-off requests inbound from cross-functional business units
- Build and maintain sales reports, dashboards, and performance metrics.
- Serve as primary lead for the Sales Operations team, working closely with the Salesforce engineers to develop new features and functions
- Ensure CRM data accuracy, consistency, and completeness at all times (conducting audits and data cleanup)
- Provide analytical insight to drive the business to action
Requirements
What you’ll need- The ideal candidate should have 5-7 years of Sales Operations experience, supporting an external go-to-market team
- Proven prior history of supporting B2B organizations, ideally in the digital health space
- Deep knowledge and experience working in Salesforce – deriving reports, synthesizing data and providing regular and frequent updates to the organization at large
- Experience interfacing with AI tools being able to leverage internal products in conjunction with Salesforce and other systems to expedite insight creation and reduce admin burden for Sales team
- Comfort working cross-functionally across a multitude of business units, catering to their specific needs and data requirements
- Expertise in tools such as Tableau to produce insightful reports, dashboards and live data views
Benefits
Comp & perks- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforcereport generationdata analysisdata cleanupperformance metricsSales OperationsB2B salesAI toolsTableau
Soft Skills
analytical insightcross-functional collaborationcommunicationleadership