Principal Product Manager – Benefits

Transcarent

Principal Product Manager shaping how millions access their benefits at Transcarent. Leading product vision and roadmap across medical, pharmacy, and ancillary programs.

Posted 5/26/2026full-timeRemote • 🇺🇸 United StatesLead💰 $180,000 - $195,000 per yearWebsite

About the role

Key responsibilities & impact

Define and evolve the product vision for how members discover, understand, and use their benefits.
Own the end-to-end product roadmap for member-facing benefits and enrollment features including Member-facing and administrative components
Establish a single source of truth for benefit content and configuration, mapping legacy data and behaviors into a unified model with engineering and fellow PMs.
Translate executive and client commitments into a sequenced plan with explicit tradeoffs, dependencies, and cut lines, and keep that plan real as priorities shift.
Drive accuracy and efficiency in how we gather benefits information from employers, partnering with content management and implementation.
Define and instrument success metrics for benefits from task completion on "find what's covered" to OE error rates and digital ID card usage.
Partner with client implementation, clinical operations, and support leadership so engineering timelines leave room for training, UAT, and change management before launch.
Ship meaningful improvements on a fast, iterative cadence.
Represent benefits in executive and cross-functional forums with crisp narratives, options, and recommendations.

Requirements

What you’ll need

10+ years of product management experience, including significant time as a Senior or Lead PM owning complex, multi-team products or platforms.
Deep familiarity with healthcare benefits and data including eligibility, plans and plan designs, accumulators/deductibles/OOP max, ID cards, coverage rules, and claims data, and how they show up in member-facing experiences.
Proven track record shipping both internal and external product experiences in a B2B2C or enterprise SaaS context with an emphasis on reliability, correctness, and configuration flexibility.
Demonstrated success leading cross-org, cross-platform initiatives (spanning multiple apps, services, or interfaces) with hard external dates and real operational consequences.
Strong product sense: you can take dense benefit and platform constraints and turn them into flows that feel simple and trustworthy to members.
Exceptional communication and influence skills — equally effective with engineers, designers, clinical leaders, client teams, and executives.
Naturally curious individuals who enjoy discovering how things work and finding ways to improve upon them
Humble attitudes and a penchant for solving hard problems
Experience in startup environments is a plus!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementroadmap developmentdata mappingsuccess metrics definitionuser acceptance testing (UAT)B2B2C product experienceenterprise SaaScross-platform initiativesconfiguration flexibilitybenefit content management

Soft Skills

communication skillsinfluence skillscuriosityproblem-solvingleadershipcollaborationadaptabilityorganizational skillscritical thinkingstakeholder management