Senior Director, Care Experience

Transcarent

Senior Director overseeing specialty care solutions at Transcarent. Focusing on surgery, cancer care, and expert medical opinions to enhance healthcare delivery.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $145,000 - $160,000 per yearWebsite

About the role

Key responsibilities & impact

Define and evolve COE offerings across Surgery, Cancer, and EMO
Develop scalable, high-quality care models aligned with market demand
Drive innovation in bundled payment structures and specialty care delivery
Lead adoption and expansion across employer and health plan segments
Identify upsell opportunities and expand into new specialty categories
Support sales efforts including RFPs, finalist presentations, and growth strategy
Build and manage high-performing COE networks
Establish partnerships with leading health systems and specialty providers
Drive provider engagement, alignment, and performance improvement
Integrate solutions with major national and regional carriers
Own pricing strategy, bundled rate structures, and margin performance
Lead, coach, and manage a high-performing team to achieve organizational goals; foster a culture of accountability, collaboration, and continuous improvement while supporting employee development and engagement

Requirements

What you’ll need

10+ years of experience in clinical program leadership, care delivery, or value-based care.
Deep expertise in surgery, oncology, or EMO/external medical opinion programs.
Proven track record of building and scaling programs in healthcare, digital health, or employer-based care.
Strong understanding of healthcare economics, payer-provider dynamics, and population health.
MBA, MPH, or advanced clinical degree preferred.
Exceptional leadership, communication, and cross-functional collaboration skills.

Benefits

Comp & perks

Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 13 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical program leadershipcare deliveryvalue-based carehealthcare economicspayer-provider dynamicspopulation healthbundled payment structuresspecialty care deliverypricing strategyprogram scaling

Soft Skills

leadershipcommunicationcross-functional collaborationcoachingteam managementaccountabilitycollaborationcontinuous improvementemployee developmentengagement

Certifications

MBAMPHadvanced clinical degree