Senior Director, Care Experience
Transcarent
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $145,000 - $160,000 per year
Job Level
About the role
- Define and evolve COE offerings across Surgery, Cancer, and EMO
- Develop scalable, high-quality care models aligned with market demand
- Drive innovation in bundled payment structures and specialty care delivery
- Lead adoption and expansion across employer and health plan segments
- Identify upsell opportunities and expand into new specialty categories
- Support sales efforts including RFPs, finalist presentations, and growth strategy
- Build and manage high-performing COE networks
- Establish partnerships with leading health systems and specialty providers
- Drive provider engagement, alignment, and performance improvement
- Integrate solutions with major national and regional carriers
- Own pricing strategy, bundled rate structures, and margin performance
- Lead, coach, and manage a high-performing team to achieve organizational goals; foster a culture of accountability, collaboration, and continuous improvement while supporting employee development and engagement
Requirements
- 10+ years of experience in clinical program leadership, care delivery, or value-based care.
- Deep expertise in surgery, oncology, or EMO/external medical opinion programs.
- Proven track record of building and scaling programs in healthcare, digital health, or employer-based care.
- Strong understanding of healthcare economics, payer-provider dynamics, and population health.
- MBA, MPH, or advanced clinical degree preferred.
- Exceptional leadership, communication, and cross-functional collaboration skills.
Benefits
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical program leadershipcare deliveryvalue-based carehealthcare economicspayer-provider dynamicspopulation healthbundled payment structuresspecialty care deliverypricing strategyprogram scaling
Soft Skills
leadershipcommunicationcross-functional collaborationcoachingteam managementaccountabilitycollaborationcontinuous improvementemployee developmentengagement
Certifications
MBAMPHadvanced clinical degree