Senior Business Process Analyst
Transcarent
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $100,000 - $120,000 per year
Job Level
About the role
- Analyze, define, and document business requirements on assigned work streams.
- Facilitate planning sessions to draft diagrams representing project context, solution design, and process flows.
- Translate clinical and operational needs into clear and actionable business requirements for Product, Engineering and Service Operations teams.
- Serve as a systems subject matter expert (SME) and partner with project stakeholders to determine appropriate solutions.
- Identify gaps in business functions and processes; review alternatives with business partners to determine optimal solutions.
- Document use cases, process flows, and detailed requirements through stakeholder interviews and collaboration with Product Management.
- Formalize and standardize the business analysis process for the Care Delivery team.
- Conduct feasibility analysis to determine business and technology benefit of proposed solutions.
- Lead user story review meetings with Product and Technology partners as needed.
- Develop user acceptance test (UAT) plans to ensure fulfillment of requirements and participate in testing activities.
- Partner with clinical, operations, product, technology, and analytics teams to align on solution design and delivery.
- Act as a trusted advisor to Care Delivery leaders on process design and system enablement.
- Support structured decision-making through clear documentation, data-informed analysis, and stakeholder alignment.
Requirements
- Bachelor’s degree required
- Minimum of 5 years of experience in business analysis experience.
- Minimum of 3 years experience in healthcare and/or insurance setting
- Demonstrated ability to operate in a fast-moving, evolving environment.
- Strong analytical, troubleshooting, and problem-solving skills.
- Proven ability to manage multiple priorities with strong attention to detail.
- Excellent written and verbal communication skills, including the ability to present ideas clearly to diverse audiences.
- Experience facilitating workshops, planning sessions, or stakeholder meetings.
- Commitment to deadlines with a strong sense of urgency.
Benefits
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 13 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisrequirements documentationuse case developmentprocess flow documentationfeasibility analysisuser acceptance testingstakeholder interviewssolution designdata-informed analysisproject context diagrams
Soft Skills
analytical skillstroubleshooting skillsproblem-solving skillsattention to detailcommunication skillspresentation skillsability to manage multiple prioritiescollaborationfacilitation skillscommitment to deadlines
Certifications
Bachelor's degree