Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) with rigor and purpose; ensure ceremonies produce actionable outcomes and drive transparency.
Coach the team and stakeholders on Agile principles and practices; reinforce shared working agreements, Definition of Ready/Done, and INVEST‑quality user stories.
Remove impediments and optimize flow, coordinating across teams and platforms; escalate risks and dependencies early and drive resolution paths.
Leverage tooling and data (e.g., Jira) to maintain accurate backlogs/boards, capture sprint data, and report delivery metrics that inform commitments and continuous improvement.
Partner with Product Owners to sustain a well‑refined backlog at least one sprint ahead; promote clarity of acceptance criteria and readiness for consumption.
Align team execution to program governance, collaborating with Program Managers, and adjacent teams to support PI objectives, release planning, and cross‑team synchronization within the portfolio.
Drive continuous improvement, facilitating data‑informed retrospectives that enhance quality, predictability, and stakeholder value delivery.
Support compliance and governance expectations tied to SDLC and program delivery standards; uphold transparent status and decision logs.

Requirements

Bachelor’s degree in a business-related field, or equivalent education/experience.
Demonstrated servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Knowledge of patterns and techniques, including Burndown techniques, Retrospective formats, handling bugs, etc.
Knowledge and facility with Agile tools, such as JIRA, which are used to capture user stories and track team progress.
Knowledge and developing awareness of applying game-oriented facilitation techniques and tools.
Excellent communication and mentoring skills.
Ability to use and present data to tell a story to the team and leadership.
3 - 5+ years as a Scrum Master (or Agile Delivery Lead) supporting cross‑functional software/product teams.
Demonstrated expertise with Scrum and Agile practices; proven ability to coach teams and stakeholders.
Proficiency with Agile tooling (e.g., Jira) and delivery metrics; fluency in backlog management and data‑driven improvement.
Recognized Agile certification such as PSM I/II, CSM or SAFe SM (SSM)
Strong facilitation, conflict resolution, and servant‑leadership skills; excellent communication with business and technical audiences
Experience working within SAFe or similar scaling frameworks (e.g., Scrum@Scale, LeSS).
Exposure to enterprise SDLC governance and integrating Jira data with program reporting.
Background in regulated or financial‑services environments (asset/retirement, advice, or similar domains).

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ScrumAgile practicesbacklog managementdelivery metricsBurndown techniquesRetrospective formatsdata-driven improvementconflict resolutionservant leadershipcoaching

Soft Skills

facilitationsituational awarenesscommunicationmentoringempowermenttransparencycontinuous improvementteam collaborationstakeholder engagementproblem-solving

Certifications

PSM IPSM IICSMSAFe SM