Execute and analyze lead prioritization and automated engagement actions
Develop insights and understanding of business performance based on data and statistical methods
Communication and presentation of reports and in-depth analysis, including recommendations for optimizing campaigns, business processes and sales efficiencies
Provide analytics and improvement recommendations related to rep/agent productivity, sales metrics, process efficiencies and strategy forecasts
Maintain a thorough knowledge of the business and systems within the supported group; analyze systems and sales processes
Resolve technical issues, such as report/query malfunction, lapse in visualization stability/functionality and lead distribution mechanics
Assist team members as needed

Requirements

Bachelor’s degree in a business-related field or equivalent experience
Five years of experience in data analytics, process improvement or other relevant work
Advanced understanding of data tools for visualization, extraction, modeling, CRM solutions and SQL
Analytical and problem-solving skills to perform high-level analysis and resolve technical issues
Communication and presentation skills for delivery of reports and analysis
Ability to multi-task and work as part of a team in a dynamic and complex environment
Proficiency using MS Office (Word, Excel, PowerPoint)

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays)
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticsprocess improvementdata visualizationdata extractiondata modelingSQLreportingcampaign optimizationsales metrics analysistechnical issue resolution

Soft Skills

analytical skillsproblem-solving skillscommunication skillspresentation skillsteamworkmulti-tasking