Leads the effort in which the BSA group conducts business process analyses and needs assessments in an effort to align information technology solutions with business initiatives.
Use Business Process Modeling techniques and tools to create business process models.
Lead effort to develop new or revised processes or procedures in lieu of system development.
Facilitates the elicitation of business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements.
Provides leadership to analyze business unit requests and understand business requirements.
Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
Prepare complex documentation for business and system requirements in various formats.
Leads project teams that are developing or modifying highly complex information systems.
Includes leading the analysis and documentation of business and system requirements.
Conducts research and analysis to quantify business opportunities and develops formal recommendations to management.
Participates in the Enterprise Architecture program. This may involve providing input as to how data is created, stored and used (re used) as it relates to our business processes.
May use project management and program management methodologies to support a systems development methodology to meet project deliverables.
May be responsible for instructing, directing, mentoring, and checking the work of other business systems analysts.
Plans, conducts and may supervise assignments.

Requirements

Bachelor’s degree, preferably in IT or a business area discipline (i.e. accounting, investments, or marketing) or equivalent education/experience.
Minimum of 8 or more years of experience in business systems analysis.
2-4 years of industry experience also preferred.
Two years of experience managing technical projects in a complex environment.
Knowledge of and experience in life insurance operations.
Strong organizational and analytical skills with attention to detail.
Excellent written, verbal and presentation skills.
Working knowledge of systems methodology, project management, quality assurance and testing methodologies.
Conceptual knowledge of graphical user interfaces, relational database management systems and data storage.
Experience with Salesforce administration, including user management, integrations, automations, security settings, and configuration of standard objects.
Familiarity with Salesforce declarative tools (e.g., workflows, validation rules, reports, dashboards).
Understanding of Salesforce Clouds such as Sales Cloud, Service Cloud, and/or Financial Services Cloud, including their core features and use cases.
Salesforce Administrator certification (ADM-201) preferred.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

business process modelingbusiness systems analysisproject managementquality assurancetesting methodologiesSalesforce administrationdata storagerelational database management systemsSalesforce declarative toolsSalesforce Clouds

Soft skills

leadershiporganizational skillsanalytical skillsattention to detailwritten communicationverbal communicationpresentation skillsmentoringfacilitationcollaboration

Certifications

Salesforce Administrator certification (ADM-201)