Transaction Network Services (TNS)

Senior Network Engineer – Operations

Transaction Network Services (TNS)

full-time

Posted on:

Location Type: Office

Location: São Paulo • 🇧🇷 Brazil

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Job Level

Senior

Tech Stack

TCP/IP

About the role

  • 2nd/3rd line network support role in the payments industry.
  • Support resolution of escalated service incident tickets.
  • Support major incident management.
  • Incident root cause analysis.
  • Problem management resolution.
  • Network maintenance.
  • Providing on-call support (rota based) and occasional out of hours work.
  • Support for disaster recovery activities.
  • Provide training, knowledge transfer and ongoing support to TNS Global Service Support Centre technicians.
  • Support evolution of documentation and processes.

Requirements

  • 4-5 years’ experience in a mission critical network operations environment, ideally within the payments or financial market services arena.
  • Proven knowledge and experience of TCP/IP.
  • Knowledge and experience in BGP, NAT, HSRP, IPsec VPN, MPLS, ISIS, IP Load balancing.
  • Extensive hands-on experience with the configuration of Cisco, and Juniper routers & switches.
  • Proven ability to effectively project-manage their work.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
TCP/IPBGPNATHSRPIPsec VPNMPLSISISIP Load balancingCisco routersJuniper switches
Soft skills
problem managementincident managementtrainingknowledge transferproject management