Transaction Network Services (TNS)

Infrastructure Engineer

• Design, implementation, and support for infrastructure as code using tools such as Terraform, CloudFormation, and Ansible.
• Plan, deploy, and maintain AWS cloud infrastructure aligned to business objectives, performance, security, and availability requirements.
• Work with interdisciplinary teams to develop optimal cloud based solutions (Design, Build, Deploy)
• Maintenance, monitoring, and troubleshooting of AWS infrastructure
• Provide environmental analysis and recommend performant solutions
• Continuous improvement of service delivery to internal and external customers
• Evangelize process automation where at all possible
• Create, maintain, and improve documentation for processes, architecture, or other infrastructure elements

Cloud Infrastructure Engineer

Administration

• Assisting with signing contracts
• Processing documents related to recent acquisitions

Contract Administrator I

DevOps Engineer

• Help shape DevOps Automation and AI journey
• Own GitLab foundation including standards around repo creation, pipelines, and deployment
• Design, build, maintain, and optimize CI/CD pipelines
• Standardize and coordinate unit, integration, and security testing
• Plan, coordinate, publicize, and monitor application releases and updates
• Maintain health and stability of automation and orchestration applications, plugins, pipelines, and functions
• Define and document environment and infrastructure requirements for cloud, virtualized, and physical deployments
• Define and document patterns and policies for safe use and deployment of AI-assisted automation including infrastructure, architecture, and deployment standards
• Work with Security and Risk teams to continuously assess security posture
• Interact with internal teams for requirements gathering and deployment coordination

DevOps Automation Platform Engineer

Account Executive

• Responsible for developing and implementing account-specific strategies and plans to maximize revenue growth across the product portfolio within assigned accounts.
• Leads the formulation of solutions based on customers’ business and technology requirements, and prioritizes activities and resources accordingly with the product and technical teams.
• Drives creation of customer proposals and complex contract negotiations to successful closure; resolving issues with customer and internal teams.
• Leads the sales process, managing the needed resources to provide creative and deliver expert presentations, technical preparation and integration analysis, proposal development and delivery, collateral development, etc.
• Ensure all key technical decision makers understand how our products and services work, how they affect their business and infrastructure, and that they are comfortable and supportive of the solution, deployment and integration plans.
• Author, compile, and deliver technical documentation as needed to describe the proposed solutions or enhancements through to implementation.
• Manage the development and delivery of technical sales and marketing materials.
• Facilitate ongoing revenue forecasting and business reviews.

Direct Sales Account Executive

Chief Technology Officer

• Lead enterprise PMO functions across a portfolio of technology initiatives
• Drive delivery excellence, governance, and cross-functional alignment
• Partner with Product, Operations, Finance and Engineering to ensure roadmap execution and operational rigor
• Serve as a trusted advisor to the CTO, supporting leadership operations and engineering alignment
• Facilitate key leadership cadences, including daily, weekly, and monthly engineering forums
• Oversee workforce planning and staffing alignment across business units
• Provide clear executive-level reporting on delivery health, risks, and progress

Senior Director – PMO, Engineering & CTO Initiatives

Business Development Rep

• Own the Sales Cycle with Precision: Lead end-to-end sales engagements—from prospecting to close—targeting annual revenue contributions and maintaining win rates across qualified payment solution opportunities.
• Deliver Client Value Through Collaboration: Partner with product, engineering, and customer success teams to deliver tailored payment solutions that achieve client satisfaction scores and renewal rates.
• Influence the Payments Ecosystem: Represent TNS at industry events and client meetings, contributing to an increase in brand visibility and inbound interest from payment processors, acquirers, and enterprise merchants.
• Accelerate Revenue Growth: Convert qualified leads into closed-won deals, contributing directly to quarterly revenue goals and maintaining a pipeline revenue to support results.
• Lead Strategic Sales Engagements: Conduct high-impact meetings and presentations that result in proposal acceptance, especially for complex payment infrastructure solutions.
• Build Trust & Loyalty: Capture actionable feedback and foster long-term relationships, leading to client retention across strategic accounts.
• Negotiate & Win: Overcome objections and craft compelling business cases that result in a competitive win rate in multi-vendor RFP scenarios.
• Execute Campaigns with Precision: Coordinate internal and external resources to deliver campaigns that exceed performance benchmarks and generate targets ROIs.

Business Development Executive

Customer Support

• Monitor and respond to multiple channels of customer communication including chat, email, and phone.
• Accurately entering/updating tickets into a ticketing system, assigning the tickets per a documented schedule or process, and calling technicians as required to support issues.
• Support the following types of calls, questions, or tickets (not all-inclusive): IT Desktop Applications (ex. Outlook, Microsoft Office, VPN software, Windows/MAC OS), IT Infrastructure (ex. telephones, network/internet connectivity), Customer Service Requests (ex. password resets, VPN token resets, service questions), Application Troubleshooting.
• Production and Non-Production environment platform monitoring for alarms and performance issues on systems, applications, databases and network/customer connectivity.
• Manage alarm events and technical application issues – creating, modifying, troubleshooting and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and aid wherever needed or requested.