Ductless Technical Specialist

Trane Technologies

Ductless Technical Specialist supporting Trane VRF and Ductless installation, startup, and troubleshooting. Providing field training and technical support for Trane’s sustainable climate solutions customers.

Posted 8/21/2026full-timeWillowbrook • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $60,800 - $126,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC installation, service, and troubleshooting, with a focus on VRF and Ductless products. Capable of providing technical training and building consultative relationships with customers and stakeholders.

Highest-signal resume keywords

HVAC InstallationVRF ExperienceTechnical TrainingPublic SpeakingCustomer Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC TroubleshootingDuctless Product KnowledgeInstallation TechniquesCommissioning ProcessesWarranty Administration

Soft Skills

Relationship BuildingCoachingCommunication

Tools & Technologies

METUS DSG ProgramSubmittalsEquipment Selections

Certifications & Qualifications

Valid Driver's LicenseCertified Technical Trainer (Potential)

Industry Keywords

Post-Sales SupportConstruction KnowledgeMechanical SystemsElectrical SystemsPlumbing Systems

About the role

Key responsibilities & impact

Participate in VRF/Ductless post-sales product success
Monitor and measure processes to meet customer needs regarding post-sales ductless activity
Investigate customer concerns, advise corrective action, and communicate with customers and coworkers
Provide commercial and high-level technical product sales training to area office personnel and customers
Conduct field training on installation and troubleshooting of VRF and Ductless products
Troubleshoot VRF and Ductless products
Assist customers with startup and commissioning of VRF and ductless products
Build consultative relationships with owners and contracting customers
Coach sales personnel in VRF product sales, application, and customer support
Administer warranty processes and all post-sales ductless activity
Participate in the METUS DSG program as an area/region representative
Work with submittals and equipment selections
Communicate proactively with stakeholders and provide detailed project reports
Build relationships with resources throughout METUS and Trane
Work closely with contractor customers and the internal fulfillment team to ensure proper installation and startup of Trane VRF and Ductless products

Requirements

What you’ll need

Minimum of 5 years of HVAC installation, service and/or troubleshooting
VRF experience preferred, but not required
Working knowledge of construction, including mechanical, electrical, and plumbing systems preferred
Ability to travel throughout the assigned territory
Great public speaking and presenting experience required
Daily travel required; overnight travel as needed
Valid driver’s license held for a minimum of 12 months
No major or frequent traffic violations, including DUI, hit-and-run, license suspension, reckless/careless driving, multiple smaller infractions, or preventable collisions in the previous 3 years
May be required to become a certified technical trainer

Benefits

Comp & perks

Health insurance for employees and family
Holistic wellness programs with generous incentives
Fertility coverage
Adoption/surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave options
Parental leave options
401(k) match
Educational and training opportunities through company programs
Tuition assistance
Student debt support