Client Services Representative

Trane Technologies

Client Services Representative supporting HVAC account managers and customers for Trane Technologies, a climate-solutions company. Preparing service quotes, proposals, and transitions across Rochester and Buffalo.

Posted 8/17/2026full-timeRochester • New York • 🇺🇸 United StatesJunior💰 $56,937 - $82,810 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC systems and equipment, with a strong focus on account management, customer relationship development, and proposal generation. Capable of providing tailored solutions to enhance customer satisfaction and retention.

Highest-signal resume keywords

HVAC Systems KnowledgeAccount Management ExperienceProposal GenerationCustomer Relationship DevelopmentService Repair Quoting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

HVAC SystemsProposal GenerationService QuotingAccount ManagementMechanical ContractingFacilities ManagementEnergy SolutionsIAQ SolutionsTime-and-Material QuotesFixed-Price Quotes

Soft Skills

CommunicationCustomer RetentionRelationship Building

Industry Keywords

HVACMechanical ContractingFacilities ManagementSafety-Sensitive RoleCustomer Solutions

About the role

Key responsibilities & impact

Support assigned account managers and customers with HVAC systems and equipment product selections, applications, proposals, and sales development
Quote, close, and transition Technician Leads and other service repair work
Generate estimates and proposals for service work
Provide quotes for service repairs, change-outs, IAQ, and energy solutions
Prepare time-and-material and fixed-price service quotes
Prepare transition documents
Communicate project readiness for assignment to the operations team
Develop long-term customer relationships
Maximize account penetration and customer retention by developing and offering HVAC system-related solutions

Requirements

What you’ll need

Bachelor's degree in engineering, engineering technology, business, or equivalent from a four-year college or university is preferred
Equivalent combination of education and experience accepted
Minimum one year of experience in Account Management, Mechanical Contracting/HVAC, or Facilities Management fields preferred
Candidates without a four-year degree are encouraged to apply
Practical experience and relevant skills valued
Working knowledge of HVAC systems preferred
Safety-sensitive role may require additional drug screening

Benefits

Comp & perks

Health insurance
Holistic wellness programs with generous incentives
Fertility coverage
Adoption/surrogacy assistance
401K match up to 6%
Additional 2% core contribution, up to 8% company contribution
15 vacation days
9 paid holidays
3 floating holidays
Sick leave
Volunteer leave options
Parental leave options
Educational and training opportunities through company programs
Tuition assistance
Student debt support
Flexible work location on Fridays
Comprehensive benefits and programs