Building Automation Area Service Manager

Trane Technologies

Building automation service manager leading HVAC controls service operations for Trane Technologies, a climate solutions company. Managing technicians, contracts, budgets, customer satisfaction, and safety across NYC and Long Island.

Posted 8/14/2026full-timeLong Island City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $112,700 - $161,280 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing service contracts, technical training, and customer satisfaction while ensuring compliance with environmental, health, and safety standards. Proven ability to lead teams, optimize processes, and drive continuous improvement in service delivery.

Highest-signal resume keywords

Service Contract ManagementTeam LeadershipHVAC Controls KnowledgeSalesforce ProficiencyBudget Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Service Contract ImplementationTechnical Product TrainingInvoicing and CollectionsPerformance ManagementCustomer Service Skills

Soft Skills

Coaching and CounselingCustomer Satisfaction FocusContinuous Improvement Mindset

Tools & Technologies

SalesforceBuilding Automation Systems

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Industrial SalesHVACEnvironmental ComplianceSafety TrainingField Service Coordination

About the role

Key responsibilities & impact

Lead implementation of service contracts, system upgrades, repairs, and lifetime customer connectivity
Support sales through contract pricing for parts and service
Coordinate field service activities and manage technicians
Oversee invoicing, collections, and customer satisfaction
Coordinate emergency repairs, maintenance contracts, scheduled work, upgrades, installations, replacement components, and long-term service agreements
Attract, coach, counsel, train, and develop service employees
Drive continuous improvement through performance management and technical product training
Develop customer service, process, and technical skills across the service team
Maximize cash flow through immediate invoicing, expense budget management, and increased service-team utilization
Create and enforce standard service work processes
Improve customer-experience processes and overall customer satisfaction
Ensure environmental, health, and safety compliance
Provide safety and productivity training for shop and customer-site work
Travel to customer job sites, including outdoor areas and mechanical/equipment rooms

Requirements

What you’ll need

Bachelor’s degree in engineering, engineering technology, business, or equivalent from a four-year college or university preferred
Equivalent combination of education and experience may be considered
Minimum of 4 years’ experience in an industrial sales business setting
Minimum of 3 years’ experience managing teams, processes, and budgets
Knowledge of HVAC Controls and Building Automation Systems preferred
Knowledge of Salesforce preferred
Valid driver’s license held for at least 12 months
No major or frequent traffic violations, including DUI, hit and run, license suspension, reckless/careless driving, multiple smaller infractions, or preventable collisions in the previous 3 years
Ability to travel to customer job sites
Ability to work in outdoor areas and mechanical/equipment rooms
Ability to work safely around variable weather, moving mechanical parts, heights, and other environmental conditions
May be required to pass additional drug screening for this safety-sensitive role

Benefits

Comp & perks

Health insurance for the employee and family
Holistic wellness programs with generous incentives
Fertility coverage
Adoption and surrogacy assistance
401(k) match up to 6%, plus an additional 2% core contribution (up to 8% company contribution)
15 vacation days
9 paid holidays
3 floating holidays
Sick leave
Volunteer leave options
Parental leave options
Educational and training opportunities through company programs
Tuition assistance
Student debt support
Flexible work location on Fridays
Comprehensive benefits and programs