Resource Coordinator

Trane Technologies

Service Coordinator scheduling HVAC technicians, materials, and repairs for Trane Technologies, a climate-solutions company. Managing customer concerns, project paperwork, dispatching, and service-resource coordination.

Posted 8/4/2026full-timeBaton Rouge • Louisiana • 🇺🇸 United StatesJunior💰 $47,310 - $66,465 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational coordination and resource management skills, with a focus on customer service and effective communication. Proficient in scheduling, dispatching, and managing service agreements within financial standards.

Highest-signal resume keywords

Operational Resource CoordinationCustomer Service SkillsHVAC Systems KnowledgeProject SchedulingAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementWork Order GenerationService Agreement CoordinationLabor ProcurementMaterial Procurement

Soft Skills

Organizational SkillsMultitasking AbilityEffective CommunicationProblem-Solving Skills

Tools & Technologies

Energy Management SystemsHVAC SystemsTemperature ControlsMicrosoft WordMicrosoft ExcelMicrosoft OutlookWindows Operating System

Certifications & Qualifications

Certificate/Degree from College or Technical School

Industry Keywords

Operational ManagementField Technician CoordinationCustomer Concerns InvestigationProject Paperwork Management

About the role

Key responsibilities & impact

Plan, coordinate, control, and direct activities of operational resources
Coordinate execution of service agreements and repair work
Procure appropriate labor and materials for work completion within financial standards
Coordinate service resources and dispatch and assign team members to projects
Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability
Assign and dispatch Controls Technicians and HVAC Technicians
Coordinate operations interaction with the Parts Department and Acquisition
Investigate customer concerns, route them to assigned staff, and respond to special requests
Generate work orders and review project paperwork
Forward project paperwork to Project Administrators
Generate various reports
Communicate with customers, Field Technicians, Project Managers, HVAC Field Technician Supervisors, and Service Managers

Requirements

What you’ll need

Certificate/degree from college or technical school with one (1) year of related experience and/or training
Alternatively, three (3) years of related experience and/or training with HS Diploma/GED
Excellent customer service skills
Extremely comfortable and effective on the phone
Organized with ability to multitask and prioritize daily interruptions
Strong attention to detail
Ability to work in a fast-paced environment
Knowledge of Word, Excel, Outlook, and Windows
Flexibility to work overtime and weekends as required
Familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls preferred
Candidates without a 4-year degree are encouraged to apply; practical experience, relevant skills, and alignment with leadership principles are prioritized

Benefits

Comp & perks

Health insurance for you and your family
Holistic wellness programs with generous incentives
Fertility coverage
Adoption/surrogacy assistance
401K match up to 6%
Additional 2% core contribution, up to 8% company contribution
15 vacation days
9 paid holidays
3 floating holidays
Sick leave
Volunteer leave options
Parental leave options
Educational and training opportunities through company programs
Tuition assistance
Student debt support
Flexible work location on Fridays
Opportunities to grow
Benefits supporting work-life balance