Business Systems Analyst

Trane Technologies

Business Systems Analyst working with the Commission and Incentive team to improve processes for Trane North America. Engaging in software support, user training, and application management with a focus on sustainability.

Posted 7/30/2026full-timeLa Crosse • North Carolina, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $56,300 - $116,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service, process improvement, and application support, with a strong focus on training end users and managing system enhancements. Proficient in project management and familiar with software configurations and systems integration.

Highest-signal resume keywords

Customer ServiceProcess ImprovementProject ManagementSQL ExperienceSix Sigma Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process DevelopmentSoftware ConfigurationSystems IntegrationUser Acceptance TestingData Validation

Soft Skills

Interpersonal CommunicationTeam CollaborationProblem SolvingWritten Communication

Tools & Technologies

Microsoft Office Suite

Industry Keywords

Field Sales Office BusinessManufacturingProcess ManagementEnd User Training

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Provide customer service to field, manufacturing and internal customers on a daily basis.
Work with team to continually develop business processes and system enhancements.
Understand integrated business systems configuration options and tools.
Identify application problems and provide resolutions in a timely manner.
Provide training and support of end users for Trane North America.
Update user training and documentation for specific business processes.
Develop and manage process improvement plans in regard to specific business processes.
Observe and document any malfunction of the software and offer reasonable solutions for correction.
Work with other groups within Trane to establish best practices and implement management strategy.
Assist with application requirements and lead user acceptance testing for the application deployment process.
Assist in developing tools for offices to monitor and measure processes including report definitions and data validation.
Work on ad hoc project teams to further define processes/systems.
Up to 10% travel to various Trane and/or vendor field sites required.

Requirements

What you’ll need

Bachelor’s Degree is required. – OR – Associate’s Degree with 2 years of experience is required.
Experience with Microsoft Office Suite required.
Strong understanding of field sales office business, manufacturing, and headquarters a plus.
Knowledge of software configurations and systems integration details preferred.
Project management experience preferred.
Working knowledge of Six Sigma and 9 Step Problem Solving (A3) preferred.
Experience working with SQL preferred.
Excellent written, verbal and interpersonal communication skills.
Must have ability to work well in a team environment.
Strong interpersonal skills required.

Benefits

Comp & perks

Health insurance
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.