Analista de Customer Success – Espanhol Fluente

Trakto

Analista de Customer Success conduzindo clientes hispanofalantes na jornada pela Trakto, plataforma latino-americana de design com IA. Gerindo onboarding, adoção, saúde da carteira e expansão.

Posted 8/10/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Fluent communication in Spanish and Portuguese is essential for managing relationships with LATAM clients. Experience in Customer Success, onboarding, and account expansion, along with proficiency in CRM tools, supports effective client engagement and satisfaction.

Highest-signal resume keywords

Fluent Spanish CommunicationCustomer Success ExperienceCRM Tool ProficiencyOnboarding ExperienceAccount Expansion

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer ExperienceB2B Customer ServiceOnboardingChurn ReductionAccount Management

Soft Skills

Good CommunicationOrganizationAutonomy

Tools & Technologies

ZendeskFreshdeskHubSpot

Industry Keywords

SaaSMarketingContent ProductionSocial MediaDesign

About the role

Key responsibilities & impact

Conduzir toda a jornada de clientes hispanofalantes na Trakto, do onboarding à expansão, de forma consultiva e personalizada
Atuar como ponte entre clientes e a plataforma de criação de conteúdo
Ajudar marcas e times criativos a produzir mais e melhor usando a plataforma

Requirements

What you’ll need

Espanhol fluente ou nativo, com comunicação escrita e falada, para atendimento a clientes LATAM
Português fluente
Experiência prévia em Customer Success, Customer Experience ou Atendimento ao Cliente B2B
Boa comunicação, organização e autonomia para gerir carteira própria
Conforto com ferramentas de atendimento e CRM, como Zendesk, Freshdesk, HubSpot ou similar
Experiência em empresas de tecnologia/SaaS é valorizada, mas não eliminatória
Vivência em marketing, produção de conteúdo, social media, design ou agências é valorizada, mas não eliminatória
Inglês intermediário ou avançado é valorizado, mas não eliminatório
Experiência com onboarding, redução de churn ou expansão de contas é valorizada, mas não eliminatória

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Trakto Website LinkedIn All Job Openings 11 - 50 employees Founded 2013 🤝 B2B 📣 Marketing B2B
Marketing
Advertising Trakto is an innovative platform that enables brands to create and scale marketing materials efficiently. With features like a full design editor and advanced video editing capabilities, Trakto allows users to produce advertisements in various formats with ease. The platform integrates seamlessly with the Google ecosystem, streamlining the management and optimization of advertising content while maximizing productivity and minimizing reliance on external agencies. Trakto is designed to help businesses enhance their branding and increase conversion rates through intuitive design processes. Analista de Customer Success – Espanhol Fluente Job not on LinkedIn 🔥 1 minute ago 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇪🇸 Spanish Required 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Conduzir toda a jornada de clientes hispanofalantes na Trakto, do onboarding à expansão, de forma consultiva e personalizada
Atuar como ponte entre clientes e a plataforma de criação de conteúdo
Ajudar marcas e times criativos a produzir mais e melhor usando a plataforma 🎯 Requirements
Espanhol fluente ou nativo, com comunicação escrita e falada, para atendimento a clientes LATAM
Português fluente
Experiência prévia em Customer Success, Customer Experience ou Atendimento ao Cliente B2B
Boa comunicação, organização e autonomia para gerir carteira própria
Conforto com ferramentas de atendimento e CRM, como Zendesk, Freshdesk, HubSpot ou similar
Experiência em empresas de tecnologia/SaaS é valorizada, mas não eliminatória
Vivência em marketing, produção de conteúdo, social media, design ou agências é valorizada, mas não eliminatória
Inglês intermediário ou avançado é valorizado, mas não eliminatório
Experiência com onboarding, redução de churn ou expansão de contas é valorizada, mas não eliminatória Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Analyst – Engagement 🔥 13 minutes ago Omie 1001 - 5000 ☁️ SaaS 💳 Fintech 🛍️ eCommerce Website LinkedIn All Job Openings Analista de Sucesso do Cliente na Omie, empresa de software de gestão para empreendedores brasileiros. Gerenciando adoção, engajamento, retenção e resultados de carteiras de clientes. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Customer Success 6 Affiliates 🕒 2 days ago Grupo Fênix 11 - 50 📣 Marketing 🛍️ eCommerce 🧘 Wellness Website LinkedIn All Job Openings Customer Success apoiando afiliados em operação internacional de nutracêuticos Direct Response. Monitorando AOV, onboarding, demandas e processos para impulsionar performance e crescimento. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Customer Success Manager 🕒 3 days ago Pencil 51 - 200 🤖 Artificial Intelligence 📣 Marketing 🤝 B2B Website LinkedIn All Job Openings Customer Success Manager driving adoption, renewals, and expansion for Pencil’s generative-AI advertising SaaS platform. Managing enterprise relationships and scalable onboarding across complex brand organisations. 🇧🇷 Brazil – Remote 💰 $2.8M Seed Round - Pencil on 2020-04 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Gerente de CRM – Martech 🕒 4 days ago Grupo OLX 1001 - 5000 🛍️ eCommerce 🏠 Real Estate 🏪 Marketplace Website LinkedIn All Job Openings Gerente de CRM liderando engajamento, retenção e monetização do Grupo OLX, marketplace digital brasileiro. Evoluindo lifecycle marketing, automação e personalização omnichannel nas marcas OLX, ZAP Imóveis e Viva Real. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required Senior CRM Analyst 🕒 4 days ago WEBJUMP 201 - 500 🤝 B2B 🛍️ eCommerce 📣 Marketing Website LinkedIn All Job Openings Analista de CRM operando Adobe Journey Optimizer para clientes enterprise da Webjump, Adobe Platinum Partner latino-americana. Configurando jornadas omnichannel, migrações, integrações e performance de campanhas em escala. 🇧🇷 Brazil – Remote ⏰ Full Time 🟠 Senior 🏆 Customer Success 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs