Freelance Account Coordinator
Trailer Park Group
contract
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $35 per hour
Job Level
Junior
About the role
- Supports account leadership by managing client deliverables, asset flow, and project timelines.
- Provides proactive support to account leadership, ensuring all team members are equipped with necessary resources and updates.
- Assists in delivering presentations and assets to clients, maintaining a high standard of service and attention to detail.
- Manages the intake, tracking, and organization of all client-supplied assets to ensure adherence to project scope and timelines.
- Opens, closes, and monitors the status of all projects, keeping team members informed on progress and deadlines.
- Delegates assets and essential information to design, photo, planning, and production teams, facilitating efficient project flow.
- Maintains project oversight throughout its lifespan, ensuring quality control aligns with client expectations and project requirements.
- Schedules all internal and external meetings, providing clear and concise updates to keep the team engaged and aligned.
- Disseminates critical information across teams, fostering clear communication and engagement.
- Supports billing requests, tracks invoices, and ensures accurate administrative documentation.
- Collaborates with the Planning team to monitor project-specific resource availability, adjusting plans as necessary.
Requirements
- Some experience in customer service and supporting a multiple projects/tasks.
- Excellent organizational and time management skills, having forethought to plan ahead.
- Strong computer skills and understanding of latest OSX operating systems.
- Meticulous, result-oriented and customer-focused with a passion for the creative process.
- Ability to communicate well both verbally and in writing with clients, vendors and internal team.
- Good analytical, problem-solving and troubleshooting skills.
- Consistent follow-through, ability to traffic communication and ensure project accuracy.
- A positive demeanor while under pressure to meet demanding deadlines.
- Takes direction and constructive feedback well and can perform assigned tasks promptly and productively.
- 1-3 years of related account management experience.
- Agency experience, a plus.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustomer serviceadministrative documentationbilling managementresource allocationquality controlasset managementtime managementanalytical skillsproblem-solving
Soft skills
organizational skillscommunication skillsattention to detailteam collaborationpositive demeanoradaptabilityfollow-throughconstructive feedbackresult-orientedcustomer-focused