Senior Credit Manager

Trail Appliances BC

Senior Credit Manager leading credit and collections at Western Canada's independent appliance retailer. Managing risk, receivables, collections performance, and team development across retail and builder divisions.

Posted 8/7/2026full-timeRichmond • 🇨🇦 CanadaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Credit Management, including credit risk assessment, collections, and receivables management. Proven ability to lead teams, enhance credit policies, and drive operational efficiencies while balancing customer service and profitability.

Highest-signal resume keywords

Credit Risk AssessmentCollections ManagementTeam LeadershipMicrosoft Dynamics 365Process Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit EvaluationsRisk AssessmentsCredit Limits ManagementNegotiationAging Accounts ManagementDSO TrackingCash Flow ManagementBad Debt Expense ReductionCredit Policy DevelopmentFinancial Health Monitoring

Soft Skills

Relationship BuildingCommunicationBusiness Acumen

Tools & Technologies

Microsoft OfficeMicrosoft Dynamics 365

Certifications & Qualifications

University DegreeCCP Designation

Industry Keywords

Credit ManagementCollectionsReceivablesRisk MitigationOperational Efficiency

About the role

Key responsibilities & impact

Lead, coach, and develop the Credit team.
Oversee customer credit evaluations, risk assessments, credit limits, and exposure management.
Maintain and enhance credit policies, procedures, and controls.
Drive collections performance by managing aging accounts, negotiating payment arrangements, and reducing bad debt exposure.
Monitor customer payment trends and financial health to identify and mitigate risk.
Manage credit holds and order releases.
Partner with Sales, Operations, Customer Service, and Finance to resolve issues and improve collection outcomes.
Review and approve credit applications, limit increases, and policy exceptions.
Track and improve DSO, collection effectiveness, bad debt expense, cash flow, and working capital performance.
Prepare and present credit risk, collections, and receivables reporting to senior leadership.
Champion process improvements, automation initiatives, and operational efficiencies.
Provide credit risk expertise and strategic insights for business decisions and long-term growth.

Requirements

What you’ll need

10+ years of progressive experience in Credit Management.
Proven leadership experience building and developing successful teams.
Strong expertise in credit risk assessment, collections, receivables, and negotiation.
Exceptional relationship-building and communication skills.
Strong business acumen balancing customer service, profitability, and risk.
Advanced Microsoft Office skills.
Experience with Microsoft Dynamics 365 is an asset.
University degree and/or CCP designation preferred.

Benefits

Comp & perks

Opportunity to lead and influence strategy
Meaningful contribution within a trusted Canadian brand
People matter and ideas are valued
Success built together