Sales Operations – Automation Manager

trafficdesign

Sales Operations & Automation Manager optimizing sales processes and integrating AI at trafficdesign GmbH. Collaborating on CRM and improving workflows for sales success.

Posted 5/27/2026full-timeHamburg • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Process design & optimization: You analyze our sales workflows with surgical precision, identify even the smallest bottlenecks, and build scalable solutions.
AI & automation: You integrate cutting-edge AI tools and automations to permanently eliminate manual routine tasks.
CRM management: You own our CRM as the engine of growth and ensure data quality that enables reliable forecasting.
Smooth operations: You optimize the information flow between management and the sales team so everyone can focus on closing deals.
Sales support: You are responsible for materials such as pitch decks and case studies that convince through structure and logic.
Lead structuring: You structure account identification and buyer persona mapping so efficiently that our sales teams can immediately find the right levers.
Technical advantage: You monitor the market and test new tools to keep our sales stack at the technological forefront.

Requirements

What you’ll need

Career changers welcome: No degree required — what counts are relevant skills and the ability to learn independently.
Sales understanding: You understand how sales work — but your passion is making the underlying processes smarter.
Industry knowledge: You have a basic understanding of online marketing and agency workflows.
CRM pro: You navigate confidently in systems like HubSpot, Salesforce, or Pipedrive and know how to set up databases strategically.
Tech enthusiast: You enjoy complex processes and have a deep passion for automation and AI.
Analytical drive: You won’t settle for 80% — you look for the perfect, logical solution to every challenge.
Ownership: You don’t wait for tasks — you spot gaps, take ownership, and build the playbook.
Highly organized: You work precisely and conscientiously and ensure our sales-data quality at a high-end level.
Language skills: You speak fluent German and good English.

Benefits

Comp & perks

Performance with appreciation: At our company, both results and recognition matter.
AI pioneer work: You’ll work with state-of-the-art AI workflows and actively shape the digital transformation of our agency.
Senior sparring partners: Work closely with our Chief Growth Officer (CGO) and Head of Business Development — short decision paths and fast decisions included.
Career boost: 1:1 coaching, €1,500 upskilling budget + extra days off for seminars & conferences.
Work–life balance: Trust-based working hours & the option to work from anywhere — office, home, or the beach, you decide.
Feel-good factor: Free massages, Urban Sports membership & height-adjustable desks — so you can work comfortably.
Nice extras: Corporate benefits, meal allowance, company bike & public transport pass.
Team vibes: Regular events like ski trips or laser tag.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process designworkflow optimizationAI integrationautomationCRM managementdata qualitybuyer persona mappingsales forecastingaccount identificationsales stack monitoring

Soft Skills

analytical driveownershiphighly organizedindependent learningsales understandingpassion for automationattention to detailcommunicationproblem-solvingcollaboration