TradeCentric

Product Manager – User Experience

TradeCentric

full-time

Posted on:

Location Type: Remote

Location: IllinoisMassachusettsUnited States

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Salary

💰 $135,000 - $150,000 per year

Tech Stack

About the role

  • Work with Product leadership and the Product Management team to plan roadmaps that align with our strategic objectives.
  • Leverage customer and stakeholder feedback, product performance and usage data, and competitive analysis in roadmap planning.
  • Own the definition of product requirements, including writing clear, detailed user stories and acceptance criteria that enable Engineering to refine, build, test, and deliver high-quality solutions.
  • Collaborate with QA by providing unambiguous acceptance criteria that support effective test planning and validation.
  • Partner with Design to ensure complex technical workflows are intuitive, safe, and efficient for expert users.
  • Collaborate with Marketing and Go-To-Market teams on planning, positioning, enablement, and launches.
  • Leverage AI tools effectively as an accelerator to delivering intelligent and intentional products.
  • Appropriately incorporate AI to streamline and enhance user workflows.
  • Be the voice of the customer and subject matter expert for your product areas by supporting demos, customer conversations, internal training, and critical support escalations.
  • Track key performance metrics (KPIs) to measure product success and identify areas for improvement.
  • Build and maintain effective relationships with customers and technical partners.
  • Support and participate in continuous improvement efforts within the Product team.

Requirements

  • Bachelor Degree in Business, Computer Science, or a related field is preferred.
  • 4–7 years of experience as a Product Manager, ideally in B2B, eCommerce, integration, or enterprise SaaS environments.
  • Demonstrated experience working on products with technical end users such as engineers, integration specialists, administrators, or system operators.
  • Excellent organizational and prioritization skills, with the ability to manage multiple initiatives simultaneously.
  • Strong UX sensibility with ability to simplify complex workflows for both technical and business users.
  • Analytical mindset, with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, communicate at an Executive level, as well as write User Stories.
  • A great teammate. Confident and passionate, yet humble and empathetic.
  • Comfortable working within an Agile development environment.
Benefits
  • Flexible Time Off
  • Volunteer Time Off
  • Health Benefits: Medical, Dental and Vision
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Dependent Care FSA (DCFSA)
  • 401k with Company Match
  • Paid Parental Leave
  • Company paid Short Term & Long Term Disability
  • Company paid Life Insurance
  • Monthly Work from Home Stipend
  • Professional Development Reimbursement Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementuser storiesacceptance criteriadata analysisKPI trackingAgile developmentUX designcustomer feedback analysiscompetitive analysiscontinuous improvement
Soft Skills
organizational skillsprioritization skillscommunication skillsinterpersonal skillscollaborationanalytical mindsetteammateempathyconfidencehumility