
Product Manager – User Experience
TradeCentric
full-time
Posted on:
Location Type: Remote
Location: Illinois • Massachusetts • United States
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Salary
💰 $135,000 - $150,000 per year
Tech Stack
About the role
- Work with Product leadership and the Product Management team to plan roadmaps that align with our strategic objectives.
- Leverage customer and stakeholder feedback, product performance and usage data, and competitive analysis in roadmap planning.
- Own the definition of product requirements, including writing clear, detailed user stories and acceptance criteria that enable Engineering to refine, build, test, and deliver high-quality solutions.
- Collaborate with QA by providing unambiguous acceptance criteria that support effective test planning and validation.
- Partner with Design to ensure complex technical workflows are intuitive, safe, and efficient for expert users.
- Collaborate with Marketing and Go-To-Market teams on planning, positioning, enablement, and launches.
- Leverage AI tools effectively as an accelerator to delivering intelligent and intentional products.
- Appropriately incorporate AI to streamline and enhance user workflows.
- Be the voice of the customer and subject matter expert for your product areas by supporting demos, customer conversations, internal training, and critical support escalations.
- Track key performance metrics (KPIs) to measure product success and identify areas for improvement.
- Build and maintain effective relationships with customers and technical partners.
- Support and participate in continuous improvement efforts within the Product team.
Requirements
- Bachelor Degree in Business, Computer Science, or a related field is preferred.
- 4–7 years of experience as a Product Manager, ideally in B2B, eCommerce, integration, or enterprise SaaS environments.
- Demonstrated experience working on products with technical end users such as engineers, integration specialists, administrators, or system operators.
- Excellent organizational and prioritization skills, with the ability to manage multiple initiatives simultaneously.
- Strong UX sensibility with ability to simplify complex workflows for both technical and business users.
- Analytical mindset, with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams, communicate at an Executive level, as well as write User Stories.
- A great teammate. Confident and passionate, yet humble and empathetic.
- Comfortable working within an Agile development environment.
Benefits
- Flexible Time Off
- Volunteer Time Off
- Health Benefits: Medical, Dental and Vision
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Dependent Care FSA (DCFSA)
- 401k with Company Match
- Paid Parental Leave
- Company paid Short Term & Long Term Disability
- Company paid Life Insurance
- Monthly Work from Home Stipend
- Professional Development Reimbursement Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementuser storiesacceptance criteriadata analysisKPI trackingAgile developmentUX designcustomer feedback analysiscompetitive analysiscontinuous improvement
Soft Skills
organizational skillsprioritization skillscommunication skillsinterpersonal skillscollaborationanalytical mindsetteammateempathyconfidencehumility