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Director of Sales Operations
Trackforce Valiant + TrackTikDirector of Sales Operations leading global sales functions for SaaS platform at Trackforce. Transforming sales operations and ensuring efficient revenue scaling while mentoring a high-impact team.
About the role
Key responsibilities & impact- Lead the global sales operations function, aligning closely with Finance and Sales leadership
- Translate company and revenue goals into clear operating plans and execution frameworks
- Drive consistency, accountability, and operational discipline across the sales organization
- Own pipeline management, forecasting accuracy, and reporting cadence
- Partner with Finance and Sales to deliver reliable forecasts and actionable insights
- Define and track KPIs that improve visibility into sales performance
- Evaluate and improve end-to-end sales processes (lead to close and beyond)
- Identify inefficiencies and implement scalable, repeatable solutions
- Ensure systems, tools, and workflows support a high-performing sales organization
- Partner with Finance on quota setting, territory design, and incentive plans
- Support sales capacity planning and headcount modeling
- Align compensation structures with business objectives and growth targets
- Present data, insights, and recommendations in a clear and compelling way to senior stakeholders, enabling faster and more informed decision-making
- Lead, mentor, and develop a small but high-impact team
Requirements
What you’ll need- Proven experience at the Director level in Sales Operations or RevOps within a B2B SaaS environment
- Strong track record of improving forecasting accuracy and operational rigor
- Experience partnering closely with Finance and executive leadership
- Demonstrated ability to operate as a player-coach, balancing strategy and execution
- Strong analytical skills with the ability to translate data into clear, actionable insights
- Exceptional communication and presentation skills, with experience delivering insights to executive audiences
- High attention to detail with a commitment to data accuracy and integrity
- Ability to influence and align senior stakeholders in a fast-paced environment
Benefits
Comp & perks- Hybrid and flexible work model
- Three weeks of vacation starting in your first year
- Paid sick days & family obligation days
- Comprehensive health & dental coverage from Day 1
- 24/7 telemedicine access
- Mental health & wellness support
- Life insurance, AD&D, long term‑ disability & critical illness coverage
- RRSP & DPSP with employer matching
- Employee referral bonus
- Paid volunteer day & recognition programs
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationsforecasting accuracypipeline managementKPI trackingsales process improvementquota settingterritory designincentive planscapacity planningheadcount modeling
Soft Skills
leadershipmentoringanalytical skillscommunication skillspresentation skillsattention to detailinfluencealignmentstrategic thinkingexecution