Finance Intern
Trackforce Valiant + TrackTik
internship
Posted on:
Location Type: Hybrid
Location: Wrocław • 🇵🇱 Poland
Visit company websiteJob Level
Entry Level
Tech Stack
ERP
About the role
- Support the collections process by contacting customers via email and phone regarding overdue invoices. High sense of urgency to get the open balances collected.
- Update account notes, follow-up logs, and status details in NetSuite and Zendesk.
- Review and categorize Zendesk tickets, respond to simple inquiries, and escalate complex issues to AR specialists.
- Assist with clearing the historical backlog of aged invoices, untouched accounts, and pending customer responses.
- Run aging reports and support the team with weekly metrics and customer summaries and participate on weekly account reviews.
- Collaborate with Cash App and Billing teams to reconcile payments, credits, and unapplied amounts.
Requirements
- Enrolled or recent graduate in Finance, Accounting, Economics, Business Administration, or a related field.
- Strong communication skills in English (written and spoken); comfort with customer-facing communication is a plus.
- Interest in finance, billing processes, and customer account management.
- Strong organization and analytical skills; attention to detail.
- Familiarity with Excel; exposure to NetSuite, Zendesk, or other ERP/CRM tools is an asset (not required).
Benefits
- flexible work arrangements
- professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financeaccountingeconomicsbusiness administrationorganization skillsanalytical skillsattention to detail
Soft skills
communication skillscustomer-facing communicationstrong sense of urgency