Track Group, Inc.

Data Analyst

• Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing analytical and reporting solutions tailored to their specific needs.
• Understands the nuance and relationship between various systems in use and/or integrated within SCU subscribing agencies, follows specific analytical processes on a daily, weekly, and monthly basis, and provides reports as specified per customer.
• Performs proactive diagnostic analysis, making corrective recommendations, and providing easy-to-interpret reporting on specific EM events of interest based on customer-specific protocols.
• Establishes and maintains consistent rhythms for timely follow-up and ensures reporting deliverables are met or exceeded.
• Partners with other Track Group team members to ensure consistent and accurate documentation of customer requests, diagnostic recommendations, and investigative reporting.

Criminology Data Analyst