Lead the Certinia PSA POC initiative from initiation through executive recommendation and transition to full implementation.
Define project scope, success criteria, measurable outcomes, and decision gates for POC validation.
Drive full lifecycle implementation planning including integrations (NetSuite, CRM, data platforms), reporting design, and data migration strategy.
Establish and maintain project governance structure, executive steering cadence, RAID logs, milestone tracking, and cross-functional alignment.
Partner with Finance, Professional Services, IT, and Reporting teams to define process flows, system configurations, and operational impacts.
Develop detailed project plans including environment strategy, cutover planning, and operational readiness.
Identify integration dependencies, architectural considerations, and technical constraints in collaboration with SMEs.
Manage external vendors, Certinia resources, and system integrators including SOW alignment, delivery tracking, and escalation management.
Lead UAT coordination and ensure readiness for go-live and steady-state support transition.
Provide executive-level reporting including clear articulation of risks, trade-offs, financial impacts, and implementation readiness.
Rapidly establish credibility with stakeholders and take ownership of outcomes, driving clarity and momentum across teams.
Lead post-implementation reviews and support transition to steady-state operations, ensuring operational handoff materials are provided by the appropriate technical owners.
Support additional Enterprise Systems or Reporting initiatives as bandwidth allows.

Requirements

7+ years of experience leading complex enterprise SaaS implementations.
B.S. or B.A. degree from an accredited university.
Direct experience implementing PSA, ERP, or financial systems (Certinia strongly preferred; Salesforce platform experience highly desirable).
Demonstrated experience leading projects from POC validation through enterprise rollout.
Strong understanding of integrations, APIs, data migration strategy, system architecture dependencies, and reporting frameworks.
Experience managing cross-functional stakeholders including Finance, IT, Services Operations, and Executive leadership.
Proven ability to enter ambiguous environments, establish structure quickly, and drive execution with confidence and accountability.
Experience managing third-party vendors, implementation partners, and SOW-based engagements.
Exceptional attention to detail with disciplined project governance and documentation practices.
Strong executive communication skills with the ability to translate technical concepts into business outcomes.
Experience working within Agile or hybrid project environments.
PMP or equivalent certification preferred.

Benefits

Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
Competitive Compensation
Training and development programs
Major offices stocked with snacks and beverages
Collaborative and cool culture
Work-life balance and generous paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS implementationsPSAERPdata migration strategyintegrationsAPIsreporting frameworksproject governanceUAT coordinationcutover planning

Soft Skills

executive communicationstakeholder managementattention to detailaccountabilityleadershipcross-functional alignmentclaritymomentumownershipexecution

Certifications

PMP