ServiceNow

• Maintain visibility across all active ServiceNow projects
• Set and enforce delivery standards, governance, and ways of working
• Act as the senior escalation point for complex or at-risk engagements
• Build and lead a globally distributed ServiceNow delivery team
• Own hiring decisions across geographies
• Create clear career pathways and development plans for consultants, architects, and developers
• Champion the use of AI tooling within delivery itself
• Systematically capture reusable assets from delivery
• Work closely with the GTM ServiceNow Lead to align delivery capability with what is being sold

Director, ServiceNow Delivery

Solutions Engineer

• Lead end-to-end solution design for complex Power Platform engagements
• Architect, build, and deploy production solutions across Power Apps and Power Automate
• Act as the primary technical point of contact for enterprise clients
• Mentor a team of Power Platform consultants and developers
• Support presales engagements and contribute to TQA's Microsoft offerings

Power Platform Solution Architect

Software Engineer

• Drive the technical vision for innovative automation and AI-led transformation projects
• Lead the design and architectural planning for complex business process automation and application development projects using the Power Platform
• Supervise and mentor a team of Power Platform developers
• Architect, develop, and deploy advanced solutions using Power Automate, Power Apps, Power BI, and Dataverse
• Spearhead the integration of Microsoft Copilot and other AI capabilities into Power Platform solutions
• Serve as the primary technical point of contact for global clients
• Collaborate with project managers, business analysts, and other stakeholders
• Champion Power Platform governance, security best practices, and CI/CD pipelines

Director, ServiceNow Delivery

Power Platform Solution Architect

Developer