Implementation and Client Analytics Manager

TPR EDUCATION LLC

Implementation and Client Analytics Manager at Tutor.com conducting data analysis and supporting client success in educational outcomes. Leading onboarding and managing client relationships for tutoring programs.

Posted 6/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Lead onboarding, implementation, and technical support efforts for institutional clients adopting Tutor.com services.
Manage implementation timelines, launch activities, training programs, and client communications to ensure successful deployments.
Build strong relationships with institutional stakeholders while serving as a trusted advisor throughout the client lifecycle.
Support client integrations with Learning Management Systems (LMS), authentication platforms, and student information systems.
Provide expertise on technologies and standards including LTI, SAML, CAS, and Shibboleth.
Partner with Product, Engineering, Operations, and Customer Success teams to resolve technical issues and improve implementation processes.
Analyze institutional usage, engagement, and outcomes data to identify trends, opportunities, and areas for program optimization.
Develop client-facing reports, dashboards, visualizations, and presentations that communicate program effectiveness, ROI, and student impact.
Translate complex datasets into actionable insights that support strategic decision-making for both clients and internal stakeholders.
Support development of scalable reporting processes, analytics best practices, and data governance standards.
Collaborate across teams to improve reporting workflows, implementation processes, and client-facing tools.
Contribute to strategic client reviews, renewals, and impact discussions through data-driven storytelling and recommendations.

Requirements

What you’ll need

You have a bachelor’s degree and 3–5 years of experience in implementation, project management, customer success, client services, or a related field.
You have experience managing multiple client implementations simultaneously while maintaining exceptional customer service.
You have experience supporting Learning Management Systems (LMS) and related technologies, including authentication and integration standards such as LTI, SAML, CAS, and Shibboleth.
You are comfortable working with data and reporting tools, including advanced Excel functions and SQL.
Experience with Salesforce, Power BI, Tableau, SSRS, or similar reporting and visualization platforms is strongly preferred.
You can interpret complex datasets and present insights clearly to both technical and non-technical audiences.
You have strong written, verbal, and presentation skills and are comfortable leading client-facing discussions.
You are highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
You are a proactive problem solver who enjoys learning new technologies and identifying scalable solutions.
Experience working with higher education institutions, K-12 school districts, public libraries, or education technology organizations is preferred.
You are a collaborative partner who works effectively across technical and business teams.
You are passionate about using data, technology, and student support services to improve educational outcomes.

Benefits

Comp & perks

The Princeton Review and Tutor.com offer a competitive salary which commensurates with experience and skills.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

implementationproject managementcustomer successdata analysisreportingSQLadvanced Excel functionsdata governancedata visualizationLMS support

Soft Skills

communicationproblem solvingorganizationdetail-orientedcollaborationpresentation skillsclient relationship managementstrategic decision-makingadaptabilityproactivity