TPIS-Temporary Professional Integrated Services

Administrative Assistant

• Apoyo administrativo general
• Coordinación de reuniones y citas
• Manejo de información y seguimiento de casos
• Atención de llamadas y preparaci&oacute;n de documentos

Asistente Administrativo

Recruitment

• Develop and execute targeted recruitment strategies to attract qualified candidates for various positions across multiple departments.
• Manage the end-to-end recruitment process including job posting, candidate sourcing, screening, interviewing, and selection.
• Collaborate with hiring managers to understand job requirements and provide guidance on candidate evaluation and selection.
• Maintain and update applicant tracking systems to ensure accurate and timely documentation of recruitment activities.
• Coordinate and facilitate candidate interviews, assessments, and background checks while ensuring a positive candidate experience.
• Build and maintain a strong talent pipeline through proactive sourcing, networking, and relationship management.
• Analyze recruitment metrics and market trends to optimize sourcing strategies and improve hiring outcomes.
• Support employer branding initiatives to enhance the company’s reputation as an employer of choice in the local market.

Talent Acquisition Specialist

Auditor

• Responsible for performing information system and technology audits, including complex audits of IT infrastructure, processes and applications, and providing technology-driven solutions.
• Oversees the completion of all audits and special projects, such as the National Association of Insurance Commissioners (NAIC), the Information Technology (IT) Audit Plan, and ad hoc initiatives within established timeframes and budgets.
• Participates in developing the Annual Internal Audit Plan and advises management on risk-related matters within assigned areas of responsibility.
• Plan, perform, and oversee complex IT audits and special projects, ensuring timely and cost-efficient completion.
• Conduct comprehensive audits of IT systems, infrastructure, processes, and applications to assess risk, control effectiveness, and compliance with HIPAA and delegated entity requirements.
• Identify, evaluate, and provide key insights on IT risk areas.
• Assess financial, operational, and compliance risks affecting system design, data integrity, and process efficiency; commend practical, cost-effective solutions.
• Perform advanced data analysis to validate system information and generate actionable reports for senior management.
• Deliver clear, accurate audit reports and presentations with actionable recommendations.
• Maintain strong collaboration and communication with management, project teams, and other stakeholders to support audit objectives.
• May carry out other duties and responsibilities as assigned.

Senior IT Auditor

Claims Specialist

• Provide expertise or general claims support by reviewing, researching, processing, and adjusting claims
• Handling different work types like claim adjustment work including Calltraks/Onbase
• Processing different type of Dental claims on CPS Jacada Platform
• Analyze and identify trends and provide reports as necessary
• Consistently meet established productivity, schedule adherence and quality standards
• Authorizes the appropriate payment or refers claims to investigators for further review
• Conducts data entry and claims processing/issues
• Handling issues within turnaround standards
• Ability to handle most claim types / cases / issues that are submitted to the team you are supporting
• Ability handle escalations as needed
• Ability to work multiple functions and applications in a day as needed
• Communicate any changes in trending of inventory, volumes, and quality remediation
• Meet and maintain minimum quality and productivity standards
• Other functions may apply

Insurance Claims Representative

Financial Planning and Analysis

• Brindar acompa&ntilde;amiento financiero individualizado a estudiantes admitidos al programa de Enfermer&iacute;a en L&iacute;nea, desde su admisi&oacute;n hasta la matr&iacute;cula efectiva.
• Acompa&ntilde;ar al estudiante en la cumplimentaci&oacute;n correcta y oportuna de formularios de asistencia econ&oacute;mica, incluyendo FAFSA, solicitudes de pr&eacute;stamos federales y/o privados, y otros documentos requeridos.
• Realizar una evaluaci&oacute;n de solvencia econ&oacute;mica, considerando ingresos, ayudas disponibles, capacidad de endeudamiento y obligaciones financieras del estudiante.
• Desarrollar, junto al estudiante, planes financieros personalizados que contemplen costos del programa, ayudas econ&oacute;micas, pr&eacute;stamos, planes de pago y proyecci&oacute;n de balances.
• Dise&ntilde;ar y coordinar planes de pago estructurados, asegurando que los balances puedan ser atendidos con suficiente antelaci&oacute;n al inicio de clases.
• Ejecutar una preintervenci&oacute;n financiera preventiva antes de la revisi&oacute;n oficial del &aacute;rea de Asistencia Econ&oacute;mica, identificando posibles riesgos, inconsistencias o barreras financieras.
• Proveer una atenci&oacute;n emp&aacute;tica, &eacute;tica y culturalmente sensible, adaptando la orientaci&oacute;n financiera a la realidad individual de cada estudiante.

Consultor de Finanzas Educativas

Compliance

• Apoyo en procesos de cumplimiento y control interno
• Manejo de documentación y reportes administrativos
• Seguimiento a políticas, procedimientos y regulaciones
• Apoyo general al área administrativa
• Comunicación efectiva en español e inglés

Asistente de Cumplimiento y Administración

Human Resources

• Perform clerical tasks such as data entry, filing, and organizing documents
• Assist in scheduling appointments and maintaining calendars
• Answer and direct phone calls in a professional manner
• Provide administrative support to ensure efficient office operations
• Assist with customer support inquiries and provide assistance as needed

HR Operation Coordinator

Sales

• Schedule new car delivery customers first service appointment.
• Learn how customers define values and design a personalized contact strategy.
• Multi-channel communication with customer: contact via email, phone and website.
• Contact leads from all touch points: dealer portal, DMS and CRM system, showroom and website.
• Administrative support for all correspondence; promotions, community events, mailers, service notification, etc.
• Proactive outbound calls to schedule regular maintenance, recalls and preventive services.
• Up selling and providing information on services to customers.
• Respond to inbound customer requests and questions.
• Provide customers with vehicle status information when needed.
• Outbound service, follow up calls.
• Assist with any parts inquiries and warranty information.
• Maintain and update customer and vehicle information during every contact in database.
• Address or escalate any potential issues identified by customer.

Ventas BDC

Public Relations

• Greet and welcome guests as soon as they arrive to the beauty salon
• Receiving and sorting daily mail
• Direct visitors to the appropriate person
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable
• Provide basic and accurate information, promotions and services in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk
• Order front office supplies and keep inventory of stock
• Update calendars and appointments
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Beauty Salon Receptionist

• Analyzing and determining the prospect eligible for the Medicare Advantage Programs.
• Receives and processes applications for Enrollment, unsubscribe, Cancellation, and Product Changes received in the Eligibility Unit within 7 days.
• Evaluates, analyze, and determines that enrollment documents submitted by Sales Representatives and Independent Agents comply with established state, federal, and business regulations.
• Determines prospect eligibility in CMS and Ases systems, performs data entry or correction in Voyager and On Base systems, determines applicable eligibility period, makes notes, and sends appropriate letters.
• Identifies cases that cannot be processed due to missing information, which initiates the returns process.
• Generates weekly reports of all cases in the system awaiting information, ensuring final determination does not exceed the applicable 7 or 21 days, to comply with current federal regulations.
• Works the weekly audit report to ensure that no case has been processed or denied without a notification letter.
• Complies with the OFA (Out of Area) unsubscribe process, which should be done within the first 3 days of each month.
• Responsible for receiving, punching, classifying, and digitizing all internal and external correspondence received in the Affiliations Unit.

Enrollment and Eligibility Analyst

Customer Success Manager

• Respond to incoming calls from customers, addressing inquiries and providing accurate information.
• Perform data entry tasks, ensuring all customer interactions are documented accurately in our systems.
• Maintain a high level of phone etiquette while communicating with clients.
• Analyze customer needs and provide appropriate solutions or escalate issues as necessary.

Customer Engagement Representative I

• Supervise and coordinate in-person service staff and call center personnel.
• Ensure compliance with quality standards in every customer interaction.
• Monitor and evaluate phone and in-person service, providing ongoing coaching and feedback to the team.
• Handle and resolve escalated customer situations effectively and professionally.
• Design and coordinate training programs based on service trends.
• Analyze performance metrics (response times, customer satisfaction, call/visit volume) and prepare management reports.
• Foster a positive, motivating, and results-oriented work environment.

PR Supervisor

• Lead, motivate, and manage travel consultants to achieve individual and team sales targets.
• Establish clear sales goals, KPIs, and performance benchmarks aligned with company objectives.
• Monitor daily, weekly, and monthly sales performance and provide actionable feedback.
• Conduct regular one-on-one coaching, performance reviews, and sales strategy sessions.
• Develop and execute sales strategies focused on increasing bookings, margins, and repeat business.
• Identify growth opportunities across leisure, group, corporate, and specialty travel segments.
• Promote upselling, cross-selling, and value-added services (upgrades, excursions, etc.).
• Analyze sales data, trends, and market conditions to adjust strategy accordingly.
• Determine, manage, and strategically distribute sales leads to consultants based on availability, expertise, performance, and business priorities.
• Monitor lead flow from all channels (web, phone, referrals, marketing campaigns, and partners) to ensure timely follow-up and conversion.
• Ensure high standards of customer service and client satisfaction throughout the sales cycle.
• Participate in hiring, onboarding, and training new sales consultants.

PR Manager

• Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs
• Provides customer service support to providers through live chat, to give updates on their member's eligibility status or claims status and validates state specific requirements for claims and benefits processing.
• Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
• Deliver information and answer questions in a positive manner to facilitate strong relationships with providers and their staff
• Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends