Financial Planning and Analysis

• Reconcile merchant settlements and balances between internal systems, gateway reports, and bank accounts
• Investigate and resolve discrepancies relating to merchant payouts, fees, and adjustments
• Ensure merchant balances are accurately recorded and monitored
• Post and maintain accounting entries relating to merchant liability accounts, card scheme settlement accounts, and payment processing fees and costs
• Support month-end reconciliation and financial reporting processes
• Assist with monitoring and reconciling card scheme fees, interchange, and processing costs
• Perform reconciliations of operational and safeguarding bank accounts
• Ensure safeguarding requirements are met by verifying that client funds are appropriately segregated and protected
• Support the preparation and execution of merchant settlement payments
• Monitor payment cycles and ensure timely payouts to merchants
• Provide feedback to client support team to respond to merchant queries relating to settlement reports, merchant balances, payments and deductions
• Help design and improve finance operations processes and reconciliation controls

TPF

Finance Operations Officer