Fulfillment Operations Manager
LoadUp
Talent Acquisition Recruiter
TP
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
JuniorMid-Level
About the role
- Attract, Source, Assess and Retain candidates for contact center roles within a multitude of industries.
- Review and monitor employment applications for contact center employees.
- Maintain relationships with appropriate recruiting resources.
- Participate in offsite hiring events.
- Develop community partnerships to increase candidate pipeline.
- Maintain professional and accurate representation of Teleperformance to candidates.
- Pre-screen applicants, schedule and conduct interviews.
- Conduct pre-employment testing, reference checks and background checks.
- Review and audit new hire paperwork ensuring completion and accuracy.
- Communicate employment offers and orientation to new employees.
- Maintain recruiting reporting and data i.e., interview/hire ratios or resource data.
- Assist in other functions as required by supervisor.
- Thrive as a team player in a fast paced, high energy, change oriented environment.
Requirements
- 2 years recruiting and interviewing experience in a high-volume setting required (3 years preferred)
- Bilingual English/Spanish preferred
- Excellent customer service skills and building rapport with employees, management and vendors
- Excellent verbal and written communication skills
- Must be fast learner and quick problem solver
- Must have the ability to multi-task
- Must have proficiency in Microsoft Office Suite of products
- Ability to think innovatively with regard to recruiting and overall employee experience
- Previous call center experience preferred
- Excellent attendance history is required
- Must pass background and drug tests
- BEST Skills: Process Excellence; Collaboration; Communication; Emotional Intelligence; Open-Mindedness; Critical Thinking; Solution Orientation; Entrepreneurship; AI Proficiency; Data Literacy
