Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
Handling telephone or video calls on demand and render meaning of conversations in the consecutive mode of interpretation between speakers of English and Mandarin
Process information quickly and concisely, recognize sensitive cultural differences, and remain professional and courteous
Use appropriate industry terminology and understand common industry procedures and practices across Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business
Requirements
Excellent listening, retention and note taking skills to maintain a high level of accuracy
Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
Ability to quickly establish personal credibility
Ability to follow client's instructions closely
Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client