A Logistics and Supply Chain Manager is a role that combines both client relationship management and the critical task of predicting future logistics needs and demands.
Relationship Management: Building and maintaining strong relationships with clients to understand their logistical needs and ensure customer satisfaction.
Forecasting: Developing and managing forecasts for orders, units, and inventory levels at various points in the supply chain to optimize efficiency and minimize costs.
Supply Chain Analysis: Analyzing supply chain processes and recommending improvements to enhance efficiency and effectiveness.
Communication & Collaboration: Acting as a liaison between clients and the logistics company, as well as collaborating with internal teams (e.g., sales, marketing, finance, operations).
Problem-Solving: Proactively addressing and resolving delivery or supply chain issues.
Data Analysis: Utilizing data and analytics to track performance metrics, identify trends, and inform forecasting and decision-making.
Sales & Business Development: Identifying opportunities to secure new clients or expand services for existing ones.
Strategic Planning: Contributing to strategic planning by providing insights on demand forecasts and supply chain performance.
Requirements
A bachelor's degree in a field such as logistics, supply chain management, business administration, or a related area is typically required.
Minimum 3 years of experience in logistics, supply chain management, or account management, including supervisory roles, is often preferred.
The ability to analyze complex data, forecast demand, and utilize forecasting techniques is crucial.
Excellent communication, negotiation, and relationship-building skills are vital for interacting with clients and colleagues.
The ability to identify issues, analyze situations, and develop effective solutions is essential.
Familiarity with logistics software, data analysis tools, and relevant technology is important.
The ability to manage multiple responsibilities and prioritize tasks effectively is key.
A thorough understanding of supply chain processes and operations is necessary.
Soft Skills: Process Excellence; Collaboration; Communication; Emotional Intelligence; Open-Mindedness; Critical Thinking; Solution Orientation; Entrepreneurship; AI Proficiency; Data Literacy