Solution Architect

TP Infinity Germany GmbH

Solution Architect developing innovative solutions for customer requirements in a remote setting. Collaborating with cross-functional teams to deliver tailored services based on digital transformation trends.

Posted 6/7/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You develop innovative, holistic solution concepts that intelligently combine customer experience, transformation, and the use of AI technologies
You analyze customer requirements and processes to identify optimization opportunities and translate them into compelling proposals and tender documents
Together with interdisciplinary teams, you design future-oriented service and transformation models tailored precisely to individual customer needs
You manage collaboration with business units, partners, and interdisciplinary teams to integrate all elements into a coherent overall solution
You present complex concepts in clearly structured, visually appealing presentations
You keep a constant eye on current market and technology trends and proactively contribute ideas
You also take responsibility for the methodological further development of our solution design approaches and actively work on the continuous optimization of our process models and best practices

Requirements

What you’ll need

Degree in Business Administration, Business Informatics, or a comparable field preferred but not mandatory
Several years of experience in Customer Experience, Customer Service, consulting, or solution design
Experience designing complex solutions as well as preparing proposals and tenders, ideally in interdisciplinary teams
Solid understanding of digital business models, modern CX technologies, automation, and the application of AI
Confident presence, strong analytical skills, and strategic thinking
Excellent knowledge of MS Office, particularly PowerPoint and Excel, and the ability to prepare complex concepts in a structured and visually appealing way
High initiative, a solution-oriented working style, and enthusiasm for digital transformation, innovative customer experiences, and current technology trends
Excellent German and English skills, both written and spoken

Benefits

Comp & perks

A workplace at one of our locations, or the option to work from home
Flexible working hours
Competitive compensation based on experience and performance
Professional and personal development at an internationally active global market leader
International colleagues in a pleasant working atmosphere
Flat, informal communication style — first-name basis across all levels (from interns to the CEO)
Great employee offers: exclusive shopping discounts with over 500 partner companies

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer experiencesolution designproposal preparationdigital business modelsCX technologiesautomationAI applicationanalytical skillsstrategic thinking

Soft Skills

strong analytical skillssolution-oriented working stylehigh initiativeenthusiasm for digital transformationexcellent communication skills

Certifications

degree in Business Administrationdegree in Business Informatics