TP Infinity Germany GmbH

Senior Technical Lead – D365 Finance, Operations

TP Infinity Germany GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Germany

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Job Level

Senior

Tech Stack

AzureSQL

About the role

  • Participate in development tasks and issue resolution activities related to ongoing D365 F&O rollouts across multiple subsidiaries, ensuring alignment with global standards and timelines
  • Collaborate with cross-functional teams to design and implement solutions for new requirements, enhancements, and subsidiary-specific configurations
  • Contribute to testing efforts (unit, integration, and UAT) in the context of rollout projects
  • Support localization and integration needs for new subsidiaries during rollout phases
  • Ensure proper handover and knowledge transfer from project (BUILD) to support (RUN) teams post-rollout
  • Act as a senior escalation point for complex D365 F&O technical incidents escalated from the L1 team
  • Collaborate effectively with the L2 integration partner team to analyze and resolve recurring or complex technical issues
  • Perform deep-dive investigations into system behavior, integrations, custom code (X++), and performance issues
  • Ensure timely resolution and root cause analysis of incidents, with a focus on minimizing business disruption
  • Own and manage the end-to-end lifecycle of support tickets, including coordination between internal stakeholders, L1 team, and the integration partner
  • Drive continuous improvement initiatives based on ticket trends, recurring issues, and user feedback
  • Support environment management activities including code deployments, configuration migrations, and data refreshes
  • Maintain technical documentation, knowledge base articles, and handover materials

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in technical support or consulting for D365 Finance & Operations
  • Strong technical expertise in: X++ development and debugging, LCS (Lifecycle Services) and Azure DevOps pipelines, SQL Server and data management framework (DMF), integration technologies (OData, custom services, REST APIs)
  • Deep understanding of D365 F&O modules (Procurement, Sales, Accounting, Fixed assets...) and system architecture
  • Experience working in cross-functional environments involving support, business teams, and external partners
  • Ability to manage priorities across multiple tickets and stakeholders
  • Excellent communication skills, with the ability to translate technical issues into business terms
  • Familiarity with Power Platform (Power Automate, Power Apps, Power BI, Dataverse)
Benefits
  • Health insurance
  • Employee assistance program
  • Paid time off
  • Professional development opportunities
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
X++SQL ServerODataREST APIsdata management frameworkD365 Finance & OperationsLCS (Lifecycle Services)Azure DevOpsunit testingintegration testing
Soft Skills
communicationcollaborationproblem-solvingprioritizationknowledge transfercontinuous improvementtechnical incident escalationstakeholder managementanalytical thinkinguser feedback analysis