Product Governance & Channel Integration Specialist

Toyota (GB) plc

Support Product Governance & Channel Integration for TFS UK finance products and digital channels. Ensure product performance aligns with customer value and regulatory outcomes.

Posted 6/16/2026contractEpsom • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

TFS

About the role

Key responsibilities & impact

Supporting the Product & Channel team to ensure the right level of governance applied to all TFS UK finance products.
End-to-end management of finance products, incl. designing, developing, introducing new products, and reviewing existing products’ performance.
Overseeing integration of finance products to existing and new digital channels.
Managing short-medium term action plans and governance related to the introduction of new products, services or sales channels.
Taking on longer term strategic projects from start to finish, acting as project manager.
Supporting the Corporate Support Team in all Consumer Duty actions.
Leading in the Products & Services workstream of Consumer Duty.
Creating and maintaining resources to support the Product team and wider business areas with key rules and parameters.
Reviewing performance of existing products against various criteria such as commercial results, customer experience and regulatory compliance.
Proposing changes to product strategy where gaps or opportunities are identified.
Creating, analysing and presenting management Information to provide oversight and inform decision making.
Contributing to channel diversification and third-party integration roadmap.
Working with network partners and external vendors to maximise digital coverage.
Overseeing onboarding and integration of third party-platforms as required for all brands.
Exploring and developing TFS performance monitoring and optimization of current integrations.
Contributing to the development of digital customer communication channels / journeys.

Requirements

What you’ll need

Basic understanding of the core Marketing principles (Product, Place, Price, Promotion).
Thorough understanding and experience of the Financial Conduct Authority (FCA) regulations, with a particular focus on Consumer Duty and Governance.
Good understanding of automotive financial products (e.g. Personal Contract-Purchase, Hire Purchase, Lease Purchase).
Experience bringing new digital products / services to market and managing throughout their lifecycle.
Strong written and verbal communication skills, including confidence in presenting.
Project & Stakeholders management experience.
Technical knowledge and ability to translate to stakeholders with varying levels of understanding.
Ability to build strong working relationships, communicating and influencing stakeholders at all levels
Working with integrity and respect for all stakeholders.
Able to collaborate across multiple teams and stakeholders in a pragmatic and professional manner
Customer-first mindset and approach.
Proactive and self-motivated with a desire for continuous learning, improvement and innovation.
Comfortable handling, analysing and presenting large data sets
Results-driven with a focus on delivery / output.
Curiosity and drive to seek opportunities for personal development and meet organisational objectives.
Flexible and adaptable to changing business priorities.

Benefits

Comp & perks

Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
Generous annual leave of 25 days which increases with service and holiday purchase option
Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
Employee Assistance Program
Eye tests
Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
Dress for your day policy to make you feel comfortable at work
Eco HQ, free parking & restaurant
Two volunteering days per year
Reward gateway voucher discounts
Flexible working scheme and we welcome flexible working conversations at interview
Regular 121s with your manager, a personal development review (PReview) each quarter
A wide range of learning & development opportunities including Linked In Learning courses
£250 contribution towards you learning something new outside of work
Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementdigital product developmentperformance analysisdata analysisproject managementstakeholder managementfinancial product knowledgeregulatory complianceconsumer dutymarketing principles

Soft Skills

communication skillsrelationship buildingcollaborationproactive mindsetresults-drivenadaptabilitycuriosityself-motivationinfluencing skillscontinuous improvement

Certifications

Financial Conduct Authority (FCA) knowledge