Account Manager – Valet of Operations

Towne Park

Account Manager overseeing one Towne Park account, responsible for financial performance and guest satisfaction. Driving business metrics and relationship management with clients in the hospitality sector.

Posted 6/10/2026full-timeSan Pedro • California • 🇺🇸 United StatesJuniorMid-Level💰 $80,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

The Account Manager directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance
Demonstrates the ability to improve the financial performance and profitability of the account
Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping
Ensures that forecasts, payroll and accounting reports are on time and accurate
Ensures that the guest/patient service experience is delivered consistently on all shifts
Develops cohesive working relationships with the clients’ staff members

Requirements

What you’ll need

Associate’s degree preferred and a minimum of two (2) years of related experience and/or training
Knowledge of general business practices including accounting, human resources and customer service
Must be able to drive manual transmission
Must have and maintain a valid driver’s license and clean driving record
Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen

Benefits

Comp & perks

Employees are eligible to enroll in medical, dental, and vision insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
Company-paid basic life and AD&D insurance
Short-term and long-term disability
401k retirement savings plan
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year
6 paid holidays throughout the calendar year
Up to a maximum of 4 paid floating holidays per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementfinancial performancepayroll managementtimekeepingforecastingreportingcustomer servicehuman resourcesmanual transmission driving

Soft Skills

relationship buildingcommunicationleadershiporganizational skillsperformance measurement

Certifications

valid driver’s license