Account Manager – Hotel Valet Services

Towne Park

Account Manager responsible for one Tier 1 or 2 Towne Park account. Overseeing financial, guest satisfaction, and client relations in hotel valet services.

Posted 5/30/2026full-timeRemote • Vermont • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Directly oversees one Tier 1 or 2 Towne Park account and is responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance
Fosters an environment that retains talented associates
Develops cohesive working relationships with the clients’ staff members
Ensures that the guest/patient service experience is delivered consistently on all shifts
Maintains relationships with present client to obtain references and leads for new opportunities
Practices preventative safety procedures as set forth by Towne Park

Requirements

What you’ll need

Associate’s degree preferred and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
Knowledge of general business practices including accounting, human resources and customer service
Must be able to drive manual transmission
Must have and maintain a valid driver’s license and clean driving record
For insurance purposes, must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen

Benefits

Comp & perks

Employees are eligible to enroll in medical, dental, and vision insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits
Company-paid basic life and AD&D insurance
Short-term and long-term disability
401k retirement savings plan
Paid Time Off accrual of 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year
6 paid holidays throughout the calendar year
Up to 4 paid floating holidays per calendar year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account performancebusiness metricsperformance measurementspreventative safety proceduresmanual transmission drivingcustomer serviceaccountinghuman resources

Soft Skills

talent retentionrelationship buildingguest service experienceclient satisfactionteam collaboration

Certifications

valid driver’s licenseclean driving record