Towne Park

Account Manager

Towne Park

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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Salary

💰 $60,000 - $70,000 per year

About the role

  • Directly oversees one Tier 1 or 2 Towne Park account
  • Responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
  • Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance
  • Demonstrates the ability to improve the financial performance and profitability of the account
  • Manages scheduling, overtime for associates under his/her direct supervision, tip reporting, and timekeeping
  • Ensures guest/patient service experience is delivered consistently on all shifts
  • Develops cohesive working relationships with the clients’ staff members

Requirements

  • Associate’s degree and a minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
  • Knowledge of general business practices including accounting, human resources and customer service
  • Must be able to drive manual transmission
  • Must have and maintain a valid driver’s license and clean driving record
  • For insurance purposes, must be at least 18 years of age and able to pass a criminal background, MVR and drug screen
Benefits
  • Employees are eligible to enroll in medical, dental, and vision insurance
  • Accident insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • Telemedicine benefits
  • Company-paid basic life and AD&D insurance
  • Short-term and long-term disability
  • 401k retirement savings plan
  • Paid Time Off accrual of 0.0385 hours of PTO per hour worked, up to a maximum of 80 hours per calendar year
  • 6 paid holidays throughout the calendar year
  • Up to a maximum of 4 paid floating holidays per calendar year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account performancefinancial performanceprofitabilityschedulingtimekeepingtip reportingcustomer servicemanual transmission driving
Soft Skills
guest satisfactionclient satisfactionbusiness metrics understandingrelationship buildingsupervision
Certifications
valid driver’s license