Data Analyst

• Lead Tovala’s menu analytics ecosystem in partnership with Menu, Product, and Operations: frame hypotheses, predict menu performance, and measure the impact of changes on engagement, satisfaction, and margin.
• Support weekly menu optimization by building clear, data-backed recommendations that balance customer delight, menu variety, and financial targets.
• Design and maintain core menu analytics tools such as menu dashboards and menu scoring/optimization models.
• Deliver insights that improve the menu and product experience by analyzing behavioral data in SQL and collaborating with Menu, Product, and UX teams to identify friction points and opportunities.
• Evaluate menu and product experiments (e.g. new menu items, curated menus, feature changes) to quantify their impact on customer behavior and menu metrics.
• Contribute as a leader on the analytics team by driving projects from ideation to implementation and promoting sustainable, high-quality data practices.

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