Tovala

Digital Experience Product Manager

Tovala

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Serve as the voice of the customer for our mobile app and web experiences for current customers, ensuring every interaction reflects our goal to make eating well at home easy.
  • Work with UX designers, engineers, and cross functional partners and company leadership to define and deliver high-quality digital experiences across mobile and web that bring the magic of Tovala to life.
  • Drive product discovery and partner with design and engineering to creatively build low cost prototypes that prove customer value and business impact.
  • Collaborate with tech leads to turn customer insights and business goals into clear, actionable product plans that teams can confidently build.
  • Measure whether projects are actually delivering the results we expect—by setting clear success criteria upfront and tracking the right metrics along the way.
  • Partner closely with engineering to make smart technical trade-offs, prioritize work, and continuously improve our discovery and delivery process.
  • Continuously refine and improve our digital user experience based on feedback, performance data, and emerging best practices in product design and development.

Requirements

  • **Product Management Experience: **You bring 7+ years of experience in a mix of technical and product management roles and have ideally owned a digital product or app experience end-to-end—from discovery through delivery.
  • **Strong Technical Acumen: **You started out as an engineer (or similarly technical role), and ideally spent time as a tech lead or engineering manager before realizing that your true calling was in product. You understand what it takes to build great products and you’re passionate about understanding customer problems and finding solutions that are both delightful and practical.
  • **Excellent Communicator: Y**ou have a proven ability to communicate complex technical concepts clearly to non-technical partners as well as a proven ability to translate complex ideas into clear product stories and priorities, ensuring the team stays aligned and focused.
  • **Cross Functional Collaborator: **You thrive when working closely with a mix of designers, engineers, and stakeholders to define and deliver a solution.
  • **Customer First Contributor: **You’re curious, humble, and driven by the impact your work has on real people’s experiences. You care deeply about solving the problems that are most relevant to them and learning fast about the right potential solution through prototyping, experimentation, and direct customer feedback.
  • **Startup Mindset: **You’re comfortable working in a fast-paced environment where priorities evolve and change.
  • **Data Driven: **You leverage data and insights to guide your decision making process.
Benefits
  • Tovala uses market data, geography, and placement of internal employees to determine salary. Additionally, we offer all employees real ownership in the company in the form of a competitive equity package.
  • Flexible paid time off (with a minimum of 15 days off you HAVE to take)
  • Comprehensive healthcare coverage we really invest in
  • 401k with match
  • Free Tovala Smart Oven and discounted Tovala meals
  • Paid holidays and our winter holiday office shutdown where the offices and facilities close for a week around Christmas and New Years
  • Various other perks - recognition programs, continued learning stipend, casual dress code, in-office coffee, snacks and drinks, and Tovala swag

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdigital product experienceprototypingmetrics trackingtechnical trade-offsuser experience designcustomer insightsproduct discoverydelivery process improvementengineering management
Soft skills
excellent communicationcross functional collaborationcustomer focuscuriosityhumilityadaptabilitydata-driven decision makingproblem solvingteam alignmentstakeholder engagement