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Senior Account Executive
TotallyAwesomeSenior Account Executive supporting Japan-focused clients in account management and campaign execution at a leading Cognitive AI company. Collaborating with regional teams to enhance revenue growth and client relationships.
About the role
Key responsibilities & impact- Act as a Japan-focused account contact, while collaborating closely with regional sales, account management, and operations teams
- Support end-to-end campaign management, including media coordination, creative asset alignment, and delivery tracking
- Manage day-to-day client communications outside of direct sales discussions, ensuring clear and timely updates
- Coordinate smoothly with internal and external stakeholders to ensure campaigns run as planned
- Prepare campaign reports with clear performance summaries, key learnings, and basic recommendations
- Support the creation of case studies to capture results and best practices for future sales and marketing use
- Assist in improving sales efficiency and margins by supporting optimisation, process improvement, and cross-team collaboration
- Apply structured and strategic thinking when reviewing campaigns to support better planning and client outcomes
- Support and manage existing partnerships and accounts alongside senior sales members
- Assist with campaign consultations, proposals, and media plans for new and existing clients
- Support the end-to-end sales process, including IO issuance, internal coordination, and billing follow-up
- Help identify upsell, cross-sell, and retention opportunities through campaign insights and performance reviews
Requirements
What you’ll need- 5-8 years of experience in account management, client servicing, digital media, advertising, or a related field
- Experience with health / pharmaceutical clients is an advantage
- Native-level Japanese and business-level English communication skills, Korean is a plus
- Strong organisational skills with high attention to detail
- Comfortable working with Excel, reporting tools, and campaign performance data
- Interest in digital media, advertising, and client-facing campaign management
- Able to work collaboratively across Sales, Ad Operations, Strategy, and other internal teams
- Client-focused mindset with the ability to manage multiple tasks, deadlines, and stakeholder expectations
- Proactive, responsible, and comfortable taking ownership of day-to-day client and campaign management
Benefits
Comp & perks- Social work environment
- Flexible working arrangements
- Mentorship programs
- Remote working support across multiple markets
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementclient servicingdigital mediaadvertisingcampaign managementmedia coordinationreportingprocess improvementoptimisationperformance analysis
Soft Skills
organisational skillsattention to detailcollaborationclient-focused mindsetproactiveresponsibilitystrategic thinkingcommunicationtime managementstakeholder management