Total Systems Technologies Corporation

IT Support

• Serve as the first point of contact for IT support across the organization
• Handle basic ticket management and troubleshooting while maintaining attention to detail
• Communicate clearly with end users of all technical levels
• Genuinely motivated to grow their career in IT

Part-Time IT Support Assistant

Systems Engineer

• Work independently and as part of a cross-functional team comprised of technical experts supporting an established and growing mission.
• Quickly understand complex technical concepts, make assessments, and articulate your recommendations to the customer.
• Experience in assessing systems and architectures, decomposition of systems and architectures, and represent these systems and architectures in a visual and written form.

Data Analyst

• Provide research services for one of TSTC’s premier DHS clients.
• Perform out-of-the-box thinking, qualitative and quantitative research, complex analytics using Microsoft Excel and other analytical techniques.
• Review, analyze and evaluate processes, information, and data to determine the risks associated with transportation assets and identify and track mitigation status.
• Provide scheduling and coordination support, and development and maintenance of documentation (agendas, schedules, presentation decks, meeting minutes).
• Participate in relevant work group meetings or any other events that supports the organization’s defined mission needs process and conduct risk assessments.

Junior Data Analyst

• Serve as the first point of contact for IT support across the organization
• Handle basic ticket management and troubleshooting while maintaining attention to detail
• Communicate clearly with end users of all technical levels
• Motivate to grow a career in IT
• Work part-time approximately 40-45 hours per month