Partner with Merchandising and Planning business leaders to gather, define, and prioritize system and process requirements
Act as a subject matter expert for PLM, Merchandising, and Planning systems
Translate business needs into functional and technical solutions
Document business requirements, business cases, and functional specifications
Evaluate software solutions and system architecture to ensure alignment with business goals
Drive functional and technical design across PLM, Merchandising, and Planning platforms
Support system implementations, enhancements, and upgrades
Coordinate and support system integration and reporting solutions
Lead and support user acceptance testing (UAT), including issue resolution
Collaborate cross-functionally with IT, Engineering, and vendor partners
Develop project plans, timelines, and deliverables for system initiatives
Ensure systems meet evolving business needs and long-term technology strategy
Facilitate end-user reviews and stakeholder working sessions
Create and maintain functional and technical documentation
Develop training materials and support end-user adoption
Mentor junior team members and provide guidance on best practices
Identify opportunities for process improvements and system optimization

Requirements

5+ years of experience as a Business Analyst, Business Systems Analyst, or Technical Analyst in a retail environment
Experience supporting PLM, Merchandising, and Planning systems
Experience with cloud-based PLM platforms (Centric preferred)
Experience with Oracle Retail Suite (Merchandising, Pricing, Invoice Management preferred)
Experience working in cloud-based environments (Oracle V19+ preferred)
Strong understanding of system integrations and reporting
Experience gathering requirements and translating them into technical solutions.

Benefits

Competitive compensation, 401k with company matching contribution, plus potential to earn company performance-based bonuses.
Comprehensive wellness package including, medical, dental, vision, and Flexible Spending Account
Generous 50% employee discount and access to employee-only sales.
Support the causes you’re passionate about. We pay you up to 32 hours annually for volunteering your time in the community.
Tuition reimbursement program
Employee Assistance Program (EAP) - Aimed at helping employees address a variety of personal and family issues including legal financial consultations, mental health services and more.
Discounts on entertainment tickets and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysissystem architecturefunctional specificationsuser acceptance testingsystem integrationprocess optimizationcloud-based PLM platformsOracle Retail Suiterequirements gatheringtechnical solutions

Soft Skills

collaborationmentoringcommunicationproblem-solvingproject managementstakeholder engagementdocumentationtraining developmentleadershipcross-functional teamwork