Customer Support Specialist, English & Spanish Speaking
Torrero
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇪 Peru
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Answer to incoming requests from customers via live chat
- Identify customer needs and help customers use specific features
- Analyze and reporting product malfunctions
- Follow up with customers to ensure their basic technical and product related issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
Requirements
- Proficient in English and Spanish languages
- Work experience in support
- Excellent communication skills
- Strong teamwork skills
- Excellent PC skills
- High attention to details
- Multi-tasking abilities
- Flexible to work in different shift schedules (day & evening & night) and on weekends
Benefits
- Competitive salary
- Amicable work environment and supportive team members
- Full-time remote opportunity
- Real career opportunities and professional growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
bilingualPC skills
Soft skills
communication skillsteamwork skillsattention to detailmulti-taskingflexibility