Torbay Council

Systems Administrator

Torbay Council

full-time

Posted on:

Location Type: Hybrid

Location: Torquay • 🇬🇧 United Kingdom

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Salary

💰 £35,412 - £38,220 per year

Job Level

Mid-LevelSenior

Tech Stack

SQL

About the role

  • Technical design, development, and strategic administration of Capita One and System C
  • Act as a lead technical consultant ensuring systems are robust, secure, and responsive to statutory and operational requirements
  • Advanced configuration of System C and Capita One, developing forms and pathways to support service delivery using built-in tools
  • Work closely with senior managers, frontline practitioners, and partner agencies to optimise system use and data quality
  • Translate complex business processes into system workflows that support best practice, compliance, and performance monitoring
  • Support and lead major system upgrades including testing, user communication, and post-implementation review
  • Manage concurrent development streams, testing cycles, and statutory deadlines
  • Lead on complex, high-stakes data responses, often at short notice for inspections and external requirements
  • Design, develop and maintain complex system configurations and generate performance reports
  • Report to Team Manager

Requirements

  • Educated to degree level in a related field or equivalent significant demonstrable experience of System Administration within a Local Authority
  • Significant Computer systems administration experience sufficient to effectively maintain, develop and utilise a variety of systems
  • Significant experience of problem resolution with external software suppliers to resolve high-impact system issues
  • Considerable experience leading or contributing to system development task groups, including business process mapping and change control governance
  • A demonstrable history of supporting or leading major system upgrades, including testing, user communication, and post-implementation review
  • Expert ICT and database management skills, including expert use of Microsoft Office, SQL, and reporting tools (e.g., Crystal Reports, SSRS)
  • Proven ability to analyse and resolve complex system issues, including data integrity, access control, and cross-system dependencies
  • Excellent planning and organisational skills to manage concurrent development streams, testing cycles, and statutory deadlines
  • Demonstrated ability to lead on complex, high-stakes data responses—often at short notice—to meet external requirements such as inspections
  • Effective communication skills to convey information accurately and clearly when explaining system details and complex procedures
  • Ability to fulfil all spoken aspects of the role with confidence and fluency in English
  • Detailed understanding of system security models and access control frameworks within multi-agency environments
  • Considerable and detailed knowledge of System C and Capita One configuration tools and data schemas
  • Expert user and development knowledge of Management Information Systems
  • An understanding of Local Authority Children’s Services business processes
Benefits
  • Hybrid working will be offered

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
System AdministrationSystem ConfigurationBusiness Process MappingProblem ResolutionDatabase ManagementSQLReporting ToolsData IntegrityAccess ControlManagement Information Systems
Soft skills
PlanningOrganizational SkillsCommunication SkillsLeadershipAnalytical SkillsProblem SolvingCollaborationAdaptabilityAttention to DetailFluency in English
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