SVP, Supply Chain, Talent Operations
Toptal
SVP, Supply Chain and Talent Operations
Toptal
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇦 Canada
Visit company websiteJob Level
Lead
About the role
- Act as the chief architect and operator of the Toptal Marketplace.
- Drive the strategy, structure, and execution needed to scale this offering.
- Build operational frameworks that ensure the supply of talent meets client demands.
- Own the performance of the Talent Operations function.
- Develop systems, processes, and teams to enable the marketplace to deliver matches between talent and clients.
- Design and implement infrastructure for seamless integration across Toptal’s ecosystem.
- Lead cross-functional teams in supply, demand, quality, and experience.
- Collaborate with leadership to bring strategic rigor to the operations.
Requirements
- Bachelor’s degree is required. Master’s degree in Engineering, Business, or a related field preferred.
- Minimum 10 years experience effectively managing large-scale, multi-faceted operations with supply/demand components, ensuring client expectations for speed and quality are met.
- Ability to formulate and successfully execute upon business unit Key Performance Indicators.
- Proven ability to effectively apply analytics and business insights to the creation of strategic plans and executive decision-making.
- Understanding of Data Architecture and Analytics toolkits and languages.
- Demonstrated success with developing and deploying process improvement and workflow enhancements that result in streamlined operations.
- Financial acumen to develop and manage pricing strategies that project and optimize ROI in a two-sided market.
- Experience working with Finance to formulate compensation programs that effectively drive desired behaviors and align with business financial objectives.
- Experience working with Product Managers to deliver requirements that support optimization of workflow and operational processes.
- Experience with development of risk management processes designed to detect and prevent fraudulent activities.
- Must have the ability to promote collaboration and proactively communicate with different stakeholders to drive alignment with strategic initiatives and hold teams accountable.
- Experience working in the recruiting, outsourcing, and/or talent space is a plus.
- You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
Benefits
- Resumes and communication must be submitted in English
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Data ArchitectureAnalyticsProcess ImprovementWorkflow EnhancementsKey Performance IndicatorsFinancial AcumenRisk ManagementOperational ProcessesTalent OperationsSupply/Demand Management
Soft skills
CollaborationProactive CommunicationStrategic PlanningLeadershipAccountabilityDecision-MakingTeam ManagementClient Relationship ManagementAnalytical ThinkingProblem Solving
Certifications
Bachelor’s DegreeMaster’s Degree in EngineeringMaster’s Degree in Business