Account Manager

• Manage existing book of business, developing strategies to maintain and expand Sonoco's share while also prospecting with regularity and discipline
• Deliver a minimum of $1MM+ per year of net profitable growth through share-gain at existing customers
• Deliver a minimum of $1MM+ per year of net profitable growth through new business earned outside of existing customer network
• Strong multi-channel prospecting strategies and cadence, driven by proven success of onboarding new customers, tracks prospecting activities in detail
• Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn, Salesforce, Vidyard
• Manage working capital to meet division goals. This includes inventory management and accounts receivable.
• Develop strategies to maximize profitability of your business portfolio
• Provides marketing with input for use in developing strategic plans and develops account plans that are consistent with overall division strategies.
• Monitors closely all activity at each customer and prospective customer location and reports on expansions, closings, business trends, and all other factors impacting volume levels.
• Maintains detailed customer files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis.
• Establishes and maintains multi-level contacts at all major existing and prospective accounts.
• Believes in the value of deep and wide relationships, expanding relationships well beyond themselves.
• Communicates all pertinent information involving assigned accounts and prospective accounts to appropriate personnel through call reports
• Develops and maintains complete list of prospective customers found within assigned area of responsibility.
• Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets.
• Investigates promptly and accurately customer complaints and coordinates the resolution of these complaints to the complete satisfaction of these accounts.
• Assists division marketing with trade shows, conventions, and trade association meetings as requested.
• Assists, as needed, with the training of division sales and marketing personnel
• Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
• Promotes company goodwill and maintains proper relationships with customers and prospective customers.
• Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.
• Complies with all company policies.

Strategic Account Manager

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