Toppan Merrill

Financial Services Project Manager

Toppan Merrill

full-time

Posted on:

Location Type: Remote

Location: IllinoisUnited States

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About the role

  • Manage client accounts ensuring all clients internal and regulatory needs are met
  • Lead and/or assist with the preparation of various client disclosure documents
  • Develop and foster positive relationships with executive level clients by actively participating in client meetings and/or onboardings
  • Coordinate with fellow project managers, clients, and internal teams to ensure requested services are completed
  • Ensure resolution to client inquiries by acting as first point of contact, directing and/or escalating concerns to the appropriate internal teams
  • Document all client activities on internal workflow tool to ensure proper detailed documentation for job tracking and billing

Requirements

  • Bachelor’s degree in business or related field preferred and/or equivalent combination of education and experience
  • 5+ years’ experience working in similar client service environment
  • Experience in financial services industry a plus
  • Talented role model in the delivery of service, with demonstrated successes in high-caliber client facing environments
  • Possess a keen awareness of deadlines and a willingness to work with team members or alone for optimal productivity
  • Understanding of financial document types and the ability to clearly communicate objectives are key attributes in our time-sensitive and deadline-driven business
  • Willingness to be flexible and to work overtime hours as needed during the week and on weekends.
Benefits
  • health insurance
  • flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client account managementclient disclosure document preparationfinancial document understanding
Soft skills
relationship buildingcommunicationproblem-solvingteam collaborationtime managementflexibilityproductivity
Certifications
Bachelor’s degree in business