
Financial Services Project Manager
Toppan Merrill
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
Visit company websiteExplore more
About the role
- Manage client accounts ensuring all clients internal and regulatory needs are met
- Lead and/or assist with the preparation of various client disclosure documents
- Develop and foster positive relationships with executive level clients by actively participating in client meetings and/or onboardings
- Coordinate with fellow project managers, clients, and internal teams to ensure requested services are completed
- Ensure resolution to client inquiries by acting as first point of contact, directing and/or escalating concerns to the appropriate internal teams
- Document all client activities on internal workflow tool to ensure proper detailed documentation for job tracking and billing
Requirements
- Bachelor’s degree in business or related field preferred and/or equivalent combination of education and experience
- 5+ years’ experience working in similar client service environment
- Experience in financial services industry a plus
- Talented role model in the delivery of service, with demonstrated successes in high-caliber client facing environments
- Possess a keen awareness of deadlines and a willingness to work with team members or alone for optimal productivity
- Understanding of financial document types and the ability to clearly communicate objectives are key attributes in our time-sensitive and deadline-driven business
- Willingness to be flexible and to work overtime hours as needed during the week and on weekends.
Benefits
- health insurance
- flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client account managementclient disclosure document preparationfinancial document understanding
Soft skills
relationship buildingcommunicationproblem-solvingteam collaborationtime managementflexibilityproductivity
Certifications
Bachelor’s degree in business