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Regional Marketing Director
TopgolfRegional Marketing Director driving guest acquisition, traffic, and revenue for Topgolf venues. Required 7+ years of marketing experience with a focus on local and field marketing.
About the role
Key responsibilities & impact- Develop and execute territory-specific marketing plans that drive guest traffic, reservations, and revenue, aligned with brand standards and national campaign priorities.
- Localize national promotions, seasonal campaigns, and membership/loyalty initiatives for each market's unique guest profile and competitive landscape.
- Serve as the primary marketing voice in the field, partnering with venue General Managers and Regional Operations on in-venue execution and guest experience.
- Identify and respond quickly to local market dynamics, competitive activity, and emerging opportunities.
- Own local accountability for venue traffic KPIs, including reserved play, walk-in visits, frequency of return, and spend-per-visit.
- Develop targeted promotions and local offers to stimulate demand during off-peak periods and capitalize on high-opportunity windows like summer and holidays.
- Activate and promote the seasonal pass program within the territory, maximizing awareness and conversion online and in-venue.
- Partner with venue teams to optimize the guest journey from booking through the in-bay experience.
- Drive acquisition and engagement for membership and loyalty programs, with a focus on avid golfers and high-frequency guests.
- Execute locally relevant tactics to promote membership and seasonal pass offerings at venues with strong golf-centric guest profiles.
- Partner with marketing and CRM teams to deploy segmented messaging to the right guest profiles through the right local channels.
- Relay on-the-ground guest feedback and market intelligence to inform membership and loyalty strategy.
- Identify and manage local partnerships, sponsorships, and cross-promotions with businesses, golf clubs, sports organizations, and community groups.
- Build relationships with local media, influencers, and community voices to amplify brand presence.
- Support golf-specific activations and industry partnerships that deepen engagement with the avid golf community.
- Leverage local sports, entertainment, and community calendars to create timely, revenue-driving promotions.
- Oversee local digital execution including paid social, local search/SEO, email, and geo-targeted advertising in coordination with the performance marketing team.
- Manage venue-level social media presence, ensuring content is on-brand, locally relevant, and drives engagement and conversion.
- Maintain a consistent, compelling brand voice across digital, social, PR, and in-venue channels.
- Identify and engage local content creators and brand advocates to expand organic reach.
- Track and report on key performance metrics for the territory, including traffic trends, campaign ROI, membership acquisition, and guest satisfaction.
- Leverage analytics tools, CRM data, and local market research to inform decisions and optimize spend.
- Maintain a test-and-learn mindset, pilot new local tactics and sharing best practices with the broader field marketing team.
Requirements
What you’ll need- 7+ years of marketing experience with demonstrated success in local, field, or regional marketing roles; multi-unit hospitality, entertainment, restaurant, or retail experience strongly preferred.
- Proven track record of driving measurable revenue and traffic results at the market level through integrated marketing campaigns.
- Strong command of digital marketing channels including paid social, local SEO, email, and digital advertising platforms.
- Experience managing CRM tools and leveraging data and guest segmentation to develop targeted, conversion-focused campaigns.
- Ability to manage multiple simultaneous campaigns and venue priorities across a defined territory with minimal oversight.
- Strong community presence and relationship-building skills, with experience cultivating local partnerships, sponsorships, and media relationships.
- A collaborative partner to operations teams, able to influence without authority and align venue teams around marketing plans.
- Experience in membership-driven businesses or loyalty program activation is a plus.
- Golf knowledge or passion for the golf entertainment category is a plus but not required.
- Bachelor’s degree in marketing, Communications, Business, or a related field required; MBA or equivalent experience a plus.
Benefits
Comp & perks- Free Play & 1/2 price food!
- Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Integrated Marketing CampaignsRevenue GenerationTraffic AnalysisGuest SegmentationPromotional Strategy Development
Soft Skills
CollaborationInfluencing Without AuthorityRelationship BuildingAdaptabilityCommunication
Certifications
Bachelor’s Degree in MarketingMBA or Equivalent Experience