Topgolf

System Administrator – Toptracer Venue Support

Topgolf

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

VMware

About the role

  • Provide application specific technical support related to the Toptracer technology at the venues.
  • Act as an escalation point for technical issues impacting our venue operations.
  • Set and pursue aggressive goals for multiple project initiatives simultaneously to provide ongoing system improvements.
  • Document solutions for knowledge base and provide ongoing training to junior level playmakers.

Requirements

  • 5+ - Technical Support or equivalent support environment
  • 5+ - Progressive experience in the IT field
  • 3+ - Previous experience with Dell Wyse Management Suite, VMware Horizon and VDI
  • 3+ - Basic knowledge of networking troubleshooting
  • 3+ - Previous experience with Observe or equivalent monitoring tools
Benefits
  • Free Play & 1/2 price food!
  • Health, dental, vision
  • 401(k) playmaker match
  • free mental well-being platform
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportnetworking troubleshootingDell Wyse Management SuiteVMware HorizonVDImonitoring toolsObserve
Soft Skills
problem-solvinggoal settingtrainingdocumentation