Senior Manager, Global Security & Investigations
Topgolf
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Job Level
About the role
- Lead and oversee investigations involving workplace violence, theft, fraud, misconduct, threats, safety incidents, and policy violations; ensure matters are handled professionally, discreetly, and legally.
- Serve as the primary decision‑maker during high‑risk or escalated incidents and coordinate with law enforcement and emergency responders.
- Maintain case documentation, chain of custody, evidence logs, and report standards.
- Identify security risks and trends; develop prevention strategies, incident‑response protocols, and playbooks.
- Implement physical security programs for players/guests and Playmakers; promote SOPs and best practices.
- Build relationships and liaison with local law enforcement on behalf of Topgolf.
- Design emergency‑response protocols and train operational leaders.
- Manage third‑party armed/unarmed security providers, post orders, performance, and utilization.
- Coordinate with the Global Security Operations Center for monitoring, escalations, and crisis response.
- Manage global travel security protocols, risk assessments, and traveler support.
Requirements
- Minimum 10 years of experience in security and/or law enforcement.
- Minimum 7 years of leadership experience in a corporate security environment.
- Experience managing complex investigations and coordinating with law enforcement.
- Experience managing event, travel, and executive security operations.
- Demonstrated ability to lead security operations across multiple venues or regions, ensuring consistent investigative standards, incident‑response discipline, and alignment between in‑house and contract security teams.
Benefits
- FREE Mental Health Benefits for everyone
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
investigationscase documentationevidence logsincident-response protocolsphysical security programssecurity risk assessmentcrisis responseevent security operationstravel security operationsexecutive security operations
Soft Skills
leadershipdecision-makingrelationship buildingcommunicationdiscretionprofessionalismcoordinationtrainingproblem-solvingstrategic planning